Enterprise Risk Resilience Director

Overview

We are seeking an experienced Enterprise Risk Resilience Director to lead GSK's capability to prepare for, respond to, and recover from crises and disruptive incidents. This pivotal role will safeguard people, places, products and reputation by driving a coherent, intelligence-led enterprise resilience approach and acting as a corporate centre of excellence for crisis and continuity capability across the business.

You will lead the design and delivery of business resilience programmes across our global operations. You will work closely with leaders across operations and functions to reduce risk, hasten recovery, and maintain critical services. We value practical problem-solvers who are decisive, collaborative, and focused on continuous improvement.

• Own and evolve GSK's Business Resiliency Framework, policies and standards.
• Design, develop and enhance crisis management, business continuity and risk mitigation strategies aligned with corporate objectives, regulatory requirements and industry best practice.
• Partner with the business and Enterprise Risk Management (ERM) to shape, align, and integrate a coherent, intelligence led enterprise resilience approach-supporting business owned strategies through expertise, challenge, and cross functional coordination.
• Act as the corporate centre of excellence to guide, uplift, and align Business Unit owned crisis and continuity capabilities-enhancing frameworks, standards, and expertise while ensuring ownership and execution remain within the business.
• Coordinate deep intelligence, scenario analysis, and cross Business Unit risk interpretation to stress test, enrich, and elevate business owned risk strategies, strengthening enterprise risk visibility and decision making quality.
• Serve as a trusted advisor who provides constructive challenge, governance discipline, and capability uplift, enhancing the quality, consistency, and maturity of risk identification, articulation, and management across all Business Units.
• Oversee preparedness evaluation of critical third parties and work with Cyber Security on blended threat responses.
• Provide metrics, reporting and narrative for ERM, risk and audit committees covering plan reviews, exercises and activations.
• Champion a culture of preparedness and lead the Crisis Management Community of Practice.
• Leverage technology and automation to simplify the resilience programme and benchmark against industry standards.

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's degree in Business Continuity, Emergency Management, Risk Management or related field.
• Significant experience in crisis management, emergency response or related disciplines within complex organisations.
• Proven track record leading teams and managing high-pressure situations.
• Relevant professional certifications (e.g., CBCI, ISO 22301 lead) highly desirable.
• Strong understanding of regulatory and compliance frameworks and international standards relevant to crisis and resilience.
• Demonstrable experience in horizon scanning, recognising emerging risks and developing pragmatic solutions.
• Exceptional leadership, decision-making and problem-solving skills.
• Outstanding communication and interpersonal abilities, including public speaking and media handling.
• Calm under pressure with a strategic and analytical mindset.
• Strong organisational, project management and IT literacy - familiarity with crisis management software/tools.

If you have the following characteristics, it would be a plus:

• Experience working in regulated environments, especially pharmaceutical or healthcare sectors.
• Familiarity with incident management technology and resilience dashboards.
• Change management or project management certification or experience.
• Experience leading supplier resilience and third-party continuity assessments.
• Strong analytical skills with experience using metrics to drive improvement.

• Base:
  Central London, United Kingdom.
• Role may require out-of-hours availability and rapid response during crisis events.
• Occasional travel for training,…