Outlet Area Manager; FTC

About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally.

Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

Join us as a key driver of growth and performance in our Outlet business. Working closely with the Head of Retail and Senior Area Manager, you’ll lead and inspire and support Managers to exceed sales and profit targets across all sites.

• Proactively grow our Outlet’s business through strategic partner relationships and future‑focussed opportunities.
• Empowering teams to deliver exceptional customer experiences and maintain top‑tier retail standards.
• Strategic influence:
  Spend time at CSO shaping trading decisions and driving business success.
• High‑impact store visits across UK & ROI:
  Prioritise flagship sites and partner with Support Managers to strengthen host relationships.

If you’re a senior‑level leader with a passion for retail excellence and team development, we’d love to hear from you!

1 year Maternity Cover position

• Drive Area sales performance to its full potential and deliver in line and over agreed budgets
• Ensure Area costs are managed within agreed budget levels and all KPI’s are delivered
• Creatively and proactively influence all stores in the area with a combination of visits and communication from a distance using all technology on hand
• Monitor competitor activity within the area and liaise with the Senior Area Manager bringing current product or trading information to them, making recommendations and suggesting action
• Skillfully use all data tools and systems to understand area performance and steer actions on your area, share success with your Area Management team/ the Senior Area Manager
• Set One Stock expectations and lead the area in successful Omni trade

• Initiate all Brand strategies throughout the area and measure how these are translated into actions and behaviours in store
• Implement a continuous effective recruitment and succession plan within the Area
• Drive BSG on the area to ensure service and standards reflect the Dune experience
• Plan and own your continuous development in addition to that provided by the company
• Build strong collaborative working relationships with fellow Area Managers, key members of the CSO team and internal and external stakeholders and ensure all working relationships are effective

• Create a culture for on the area for communicating product and range feedback
• Work with the Area Management team to provide consistent and valuable feedback for the Senior Area Manager to provide the buying and merch team

• Inspiring leader, ability to motivate, train and develop a team through active management
• Commercially aware able to identify potential and maximise opportunities
• Possesses excellent communication skills both externally and at all levels in the Company, both written and verbal
• Is willing to adapt and take on new challenges and driven to continually improve
• Shows ‘hunger’ and ambition to drive through initiatives and change to achieve targets and goals
• Has high personal standards, is strongly self‑managing, creates own measures of success
• Maintains professionalism under all circumstances
• Acts as an inspiration to others
• Actively seeks self‑development opportunities
• Is prepared to go the extra mile to achieve targets

Travel is an integral part of this role

• Demonstrable success gained in a field role within Outlet landscape
• Experience of leading large teams in a multi‑site environment
• Influencing and communication skills
• Capacity to establish credibility and authority quickly
• Exemplary sales skills and standards
• A sound understanding of all…