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Director of Service Delivery & Customer Experience
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-17
Listing for:
TripAdvisor LLC
Full Time
position Listed on 2026-02-17
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellence with a strong focus on customer needs.
The right candidate will have at least 10 years of relevant experience and will lead a global team in a dynamic hybrid working environment.
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