Senior Director, Occupancy Planning & Management

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The EMEA OP Variable Lead will develop occupancy strategy solutions and lead project engagements across the EMEA region. This role oversees a regional variable team executing short‑to‑mid‑term projects for diverse real‑estate clients and requires 20‑25% travel.

Reporting to the Global Workplace & Occupancy Planning (Variable) Leader and based in London, the successful candidate will combine workplace and occupancy planning expertise with regional team management capabilities and strong interpersonal skills.

• Contribute to client‑facing teams developing and implementing occupancy strategy programs.
• Support annual revenue targets through effective project leadership and resource management.
• Drive new business through client presentations, proposals and pursuit activities.
• Advance practice growth by developing best‑practice tools and deliverables.
• Maintain subject‑matter expertise in workplace strategies, occupancy planning and organizational development through industry engagement.

• Maintain strategic client relationships and serve as engagement manager for key projects.
• Act as escalation point for delivery issues while ensuring consistent execution and high client satisfaction across all workplace and occupancy planning initiatives.

• Lead end‑to‑end employee management including hiring, onboarding, development and mentoring.
• Manage direct reports and provide oversight for additional staff.
• Foster a culture emphasizing client focus, teamwork, accountability, continuous improvement and innovation.

Experience & Education

• Bachelor’s degree required; MBA or advanced degree preferred.
• 10 years in workplace strategy, architecture consulting, corporate real estate, facilities management, project management or related fields.
• Team‑management experience strongly preferred.

Core Competencies

• Exceptional communication and presentation skills with strong time‑management and deadline‑management capabilities.
• Ability to work independently and collaboratively in virtual environments.
• Experience managing multiple projects and coordinating cross‑functional activities.
• Exceptional analytical skills with ability to interpret research data and synthesize actionable insights.

Preferred Qualifications

• Corporate workplace program implementation experience across real‑estate, facilities, IT, HR and finance functions.
• Knowledge of enterprise IT infrastructure and technologies.
• Exposure to Six Sigma methodologies and business‑process development.
• Leadership with clear communication and active listening abilities.
• Influencing and teamwork capabilities across organizational levels.
• Project‑management expertise ensuring clarity, execution and successful outcomes.
• Analytical problem‑solving with strategic‑planning focus.
• Adaptability and resilience in ambiguous, fast‑paced environments.

Location: On‑site London, G

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, including the online application and/or overall selection process, you may email us at ... this email is only to request an accommodation.

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