Head of Compliance Advisory Retail

We are seeking a talented individual to join our Compliance Advisory team s role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Head of Retail Compliance is part of the Compliance Advisory department, which reports to the UK Head of Compliance Advisory, Marsh Risk. This role is a leadership role, supporting the development of the strategy and direction of Compliance Advisory to ensure an effective and consistent advice function across Marsh Ltd.

• Provide leadership and oversight of compliance support to the UK Corporate and Commercial and Risk Management divisions.
• Manage, coordinate and develop a team of Compliance Business Partners.
• Provide specialist compliance expertise, advice and oversight to the business.
• Oversee and challenge proposed strategic or material operational changes in the business from a regulatory and risk perspective.
• Develop strong, open and professional relationships underpinned by a mutual proactive approach to identifying and resolving issues, mitigating risks in a consultative approach.
• There are 3 core components to the role:
  Compliance Advisory, Compliance Oversight, Compliance Challenge

• Manage the Compliance Advisory team providing support to Marsh Ltd’s Corporate & Commercial and Risk Management businesses ensuring consistent standards of advice, support, resource, challenge and provide an escalation point for problem resolution.
• Ensure appropriate communication between the Compliance Senior Leadership Team and Compliance Advisory Team.
• Develop the team, providing opportunities for growth and ensuring regular feedback is provided.
• Oversee/manage the training needs of the team, ensuring appropriate technical and soft skills training in relation to their roles in Compliance.
• This management role involves recruitment and selection of staff, training and development, performance management of staff.

• Act as a trusted adviser to the business, building strong relationships with the business.
• Be the ‘first port of call’ to the business when a regulatory risk or incident has been identified.
• Regularly attend business governance meetings (including Executive and Operational meetings) to provide advice, challenge and oversight. Ensures appropriate partnering across the business via the compliance advisory team. Build relationships built on trust and engagement.
• Maintain understanding of regulatory developments, conducting gap analyses and supporting implementation of regulatory change.
• Oversee the advice, challenge and oversight provided to the business from the Compliance Advisory Team.
• Provide training on technical compliance matters where required, promote timely completion of mandatory training and produce additional training where there is a regulatory need.

• Promote a culture of integrity, transparency and personal responsibility.
• Work collaboratively across Compliance and the wider Legal, Compliance and Public Affairs department.
• Contribute to the wider Compliance strategy.

• Ensure that legal, compliance, risk and regulatory obligations are met.
• Assist the business in preparing for regulatory visits (e.g. deep dives, thematic reviews, proactive engagement meetings), Compliance Monitoring reviews and Internal Audits.

• University Degree level or equivalent.
• Professional qualification in risk management and / or compliance and / or legal.
• Significant experience working within a regulated environment.
• Significant experience working with a Compliance/ Control function.
• Previous experience dealing with senior exec/ management.
• Broad and deep understanding of regulatory rules and principles and the ability to apply and interpret regulation and policy. Understanding of the financial services sector and insurance broking in particular.
• Broad knowledge of insurance, in particular commercial/consumer insurance.
• Ability to encourage action in a diplomatic fashion.
• A strong knowledge of corporate governance practices.
• Strong and confident communicator (verbal and written).
• Strong organisational skills and ability to work well…