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Operating Model Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Moorhouse
Full Time position
Listed on 2026-02-19
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, Business Management, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team.

We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work.

We encourage behaviours that promote transparency, collaboration and achievement of shared goals.

We will expect you to contribute to a culture of sustainability and embrace Moorhouse’s social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work.

Moorhouse is currently unable to offer visa sponsorship for this role. Unfortunately, this means we are not able to progress applications from candidates who would require sponsorship now or in the future.

What are we looking for?

Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn’t just about skills for the job but skills for life – mindset, adaptability, resilience and leadership to name just a few. It is important that you can contribute to sales and business development as well as leading consultant / client delivery teams on key engagements and accounts.

In addition, we will expect you to motivate, support and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues.

Responsibilities
  • A strong track record of scoping, designing and delivering target operating model work for major organisations, covering people, process, technology and data factors
  • A track record of working within strategy including corporate, functional, growth/innovation and customer is desirable.
  • An ability to conduct qualitative and quantitative analysis of organisations, identifying pain points and their root causes.
  • A passion for creating pragmatic operating model designs that clients can implement with limited external support and an in-depth understanding of what it takes to make that happen.
  • The ability to think innovatively about the new approaches, functions and services that clients may need, going beyond the framework to create tailored solutions that are the best fit for the client.
  • An understanding of enterprise agility and the challenges clients experience in making the shift to more agile ways of working.
  • An understanding of how to break down complex messages and models in an engaging and creative way (i.e. being able to take people on the journey).
  • A strong sales track record and a demonstrable network of relevant relationships.
  • Contribute to a culture of sustainability and embrace Company’s social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work.
Essential skills
  • 6 – 8 years consulting experience whether this is from a big consulting firm, boutique consultancy or experience gained delivering transformational change in industry.
  • An ability to shape and implement complex business change and transformational programmes.
  • A passion for building and nurturing strong relationships, both with clients and colleagues.
  • Experience of effectively managing and collaborating with senior client stakeholders.
  • A keen interest in playing a senior role within the Strategy & Customer Service Line team, supporting the development of compelling propositions and integrating with Sector teams.
  • Cross-…
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