Director, Talent Manager, Management

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco‑friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Train liners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid.

With our focus on growth in the UK and Europe, now is the perfect time to join us on this high‑speed journey.

At Trainline, we believe our people strategy is business strategy – and that’s exactly how the People team operates. We’ve built a progressive, high‑trust function that partners directly with our leadership to shape the culture, capabilities and structures needed to grow. As we scale and evolve our operating mode, the People team is guiding this change from the front — not catching up from the sidelines.

We’re thinkers and doers. Strategists and coaches. And we’re building something big, bold and brilliant — together.

We're looking for a bold and visionary People Director to lead our global people partnering agenda at Trainline — a pivotal leadership role at the heart of our transformation. As we evolve our product and technology operating model under new leadership, this role will serve as the strategic linchpin between our people ambition and business execution. You’ll bring proven experience shaping org design, talent strategy, and culture in highly scaled, matrixed environments – tech‑led and high‑growth.

More than a business partner, you’ll be a business leader — someone who challenges constructively, unlocks performance through people, and can confidently represent the People function at Exec and Board level.

• Act as trusted advisor to Senior leadership across the organisation, most notably, the Chief Technology Officer and Chief Product Officer, influencing multi‑year strategy and leading org‑wide change.
• Shape and lead the people strategy globally, across the UK, EU and hybrid remote teams – aligned to growth, innovation, and future workforce needs.
• Champion inclusive leadership, culture transformation, and scalable ways of working across all levels of the business.

• Lead the design and execution of organisation‑wide change, including re‑orgs, operating model transformation and capability realignment.
• Operate as a senior voice on business model evolution and cross‑functional interdependencies (e.g. Product, Engineering, Data and Commercial).

• Own talent planning and succession pipelines for critical roles across the organisation with a specific focus on Tech & Product.
• Drive performance culture through high‑impact people processes: engagement, performance, progression, reward, and leadership development.
• Support and lead building leadership capability at all levels, acting as a coach and performance enabler for ELT.

• Represent People in Exec forums and partner across CPO, CTO and business leaders to inform long‑range planning and resourcing decisions.
• Collaborate closely with L&D, Talent Acquisition, People Ops and Reward teams to deliver a seamless, data‑informed people experience.

• Leverage data and insight to influence business decisions, spot trends, and drive measurable improvements in engagement, retention, and performance.
• Lead workforce planning and budgeting discussions with commercial fluency and clarity.

• Significant leadership experience in a senior HR or People Director role, in a fast‑paced…