Competency Centre Manager

About Methods:

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central

government departments and agencies to transform the way the public sector operates in

the UK. Established over 30 years ago and UK-based, we apply our skills in transformation,

delivery, and collaboration from across the Methods Group, to create end-to-end business

and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software

houses - with people, technology, and data at the heart of who we are, we believe in

creating value and sustainability through everything we do for our clients, staff,

communities, and the planet.

We support our clients in the success of their projects while working collaboratively to

share skill sets and solve problems. At Methods we have fun while working hard; we are not

afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private

sector client portfolio.

Methods was acquired by the Alten Group in early 2022.

Reporting to the Senior Competency Centre Manager, the Competency Centre Manager

plays a key leadership and management role. They are responsible for developing,

deploying, and supporting consulting talent across Methods’ delivery in IT Enterprise

Services. They will ensure the team contains the best talents available at the right time, in

the right place and the right cost, whilst maintaining high levels of utilisation. The

Competency Centre Manager works closely with Project Delivery, Sales, and Operations

team to drive recruitment, resource planning, skills development, management and

capability growth.

The Competency Centre Manager is accountable for delivering team plans, including

headcount, budget and performance objectives, while actively managing the professional

development and progression of consultants under their remit. They serve as a key

escalation point for consultant assignment and engagement matters, while supporting the

shape and design of service offerings relevant to their practice area.

• Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company.
• Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team.
• Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs.
• Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK
• Manage the onboarding and probation process for new consultants.
• Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company’s profitability.
• Support professional growth through coaching, feedback, appraisals, and career development plans.
• Ensure training needs are identified and addressed.
• Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise.
• Ensure accurate and timeline reporting and communication with all functions.
• Collaborate with finance and operational leads on budgeting and workforce planning.
• Support the development and promotion of service offers aligned with team capabilities.
• Work closely and collaborate with the sales and bid teams to support business development opportunities.
• Align consultants with the right assignments/projects based on their skills, experience, and project requirements.
• Act as escalation point for consultant professional and personal issues.
• Contribute to continuous improvement.

• Foster a positive and collaborative team culture.
• Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development.
• Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned.
• Promote wellbeing…