Account Director

Account Director Location

London

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

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TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wired differently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel.

We’re looking for an experienced, strategic and conscientious Account Director with great people skills, who is keen to build a career in a friendly, fun and dynamic agency.

For this brand‑new client, you will lead the strategic and creative development of always‑on B2C deliverables, as well as work closely with the Senior Account Director on the development of a new Brand Platform and larger campaigns. You will collaborate with planning, creative, social and production teams to create impactful and category‑defining TTL campaigns for a well‑known British institution.

• Client Leadership:
  Lead the day‑to‑day management of key campaigns, acting as a senior point of contact and building strong, trusted relationships with key clients. Drive and lead meetings with both internal and external senior stakeholders, defining a clear agenda and presenting confidently.
• Campaign Development:
  Create compelling, audience‑first communications and oversee the delivery of integrated campaigns.
• Cross‑Agency
  
  Collaboration:
  
  Work closely with planning, creative, production, B2B and social teams at TMW Unlimited as well as with the client’s incumbent media agency.
• Project & Process Management:
  Work with the Project Director to manage creative development processes, timelines, approvals and delivery across multiple work streams—ensuring quality, accuracy and efficiency throughout.
• Commercial Oversight:
  Own budgets, performance tracking and financial forecast for your campaigns; contribute to revenue growth and long‑term client satisfaction.
• Team Leadership & Growth:
  Line manage an Account Manager while also being an active member of the wider Client Services department.

• Proven Experience:
  
  Track record of managing key accounts and client relationships, with relevant experience in multi‑channel TTL campaigns.
• Strategic Insight:
  Ability to work with data and develop strategic insights to create impactful, audience‑focused ideas.
• Stakeholder Management:
  Strong interpersonal skills, confident managing senior clients and internal teams.
• Project Management:
  Excellent organisational skills with the ability to manage multiple projects and deliver high‑quality work on time and on budget.
• Integrated Campaigns:
  Expertise in leading creative and social strategies across multiple channels.
• Leadership:
  Proven ability to inspire, lead and mentor teams to achieve outstanding results.
• Problem‑Solving:
  Resourceful and solution‑oriented, able to overcome challenges and drive success under pressure with a positive attitude.
• Strong Communication
  
  Skills:
  
  Calm, clear and confident communicator with the ability to build trusted relationships with internal teams, clients and partners.
• Detail‑Oriented:
  Keen eye for detail ensuring consistent levels of excellence.

• Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family‑friendly and flexible working policies.
• A range of generous parental leave offerings.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and mental wellbeing support.
• Employee Assistance Programme, career development and counselling.

Please note that with all of our roles, you should expect some in‑person time for collaboration, learning and building relationships with clients, peers, leaders and communities.

As an employer, we will be as flexible as possible to support your specific work/life needs.

Final date to receive applications:
Ongoing

Accenture reserves the right to close the role, at any time.