Global Compliance Investigations Manager

Locations:
Lisbon | London

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

This is a unique opportunity for an experienced compliance professional to join BCG’s Global Compliance Team as Senior Manager in Compliance Investigations within the Global Risk function.

The Compliance team provides oversight on critical compliance topics that anchor how we support each other, our clients, and our business – with policies, processes, and systems we continuously improve. A key aspect of this oversight is the ability to identify, investigate, and remediate compliance concerns with rigor, transparency, and fairness.

In this newly created role, the Senior Manager will lead end-to-end compliance investigations globally, ensuring that BCG appropriately detects, assesses and mitigates compliance incidents, while learning from these incidents to reinforce the control environment and prevent future misconduct. This role requires good judgment, strong analytical skills, discretion, scepticism and the ability to navigate complex, sensitive matters while partnering with senior leadership to maintain trust in BCG’s Compliance framework worldwide.

WHAT YOU’LL DO

Investigations Oversight

• Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure.
• Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG’s Values, Code of Conduct, and regulatory requirements.
• Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence.
• Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence.
• Establish and uphold rigorous documentation and reporting standards for investigations globally.

Risk Assessment & Prevention

• Analyze investigation outcomes and identify global trends to feed into BCG’s global risk assessment projects and inform broader compliance risk management priorities.
• Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights.
• Share lessons learned across regions and functions to strengthen BCG’s global control environment and enhance the maturity of the Compliance programme.

Stakeholder Engagement & Decision Enablement

• Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters.
• Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation.
• Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate.

Program Execution & Reporting

• Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership.
• Ensure the completeness and accuracy of investigation records in BCG’s internal tools and systems.
• Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG’s risk registers.

Culture & Training

• Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency.
• Design and…