DORA Risk Assurance Manager

ABOUT US

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

It is how we have contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open‑access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half of whom are located in Asia Pacific. LSEG’s ticker symbol is LSEG.

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference.

Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries, and rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil their potential with meaningful careers.

As the DORA Risk Assurance Manager you will be meeting the new demand from clients as a result of European DORA legislation to deliver new attestations and client audit.

• Lead the day‑to‑day management and scheduling of the DORA Customer Audit program, ensuring that all internal partners are briefed, logistics organised and evidence collated, acting as the Customer Audit representative with the client.
• Champion integrity, transparency, and continuous learning.
• Mentor junior members of staff, encouraging growth through real‑time feedback and collaborative learning.
• Support the team in adapting to new auditing standards and digital transformation initiatives.

• Own the planning and execution of attestation programmes (e.g. SOC 2, ISAE 3000).
• Maintain a library control narrative, process flows, and risk/control matrices.
• Prepare and deliver responses to findings.
• Own the end‑to‑end governance process across the department.
• Deputise for the leadership team, delegating and managing workload across the team, providing mentorship and career counselling to members of the team.

• Support the design and implementation of control frameworks over technology platforms from each Business Unit.
• Present the control framework, objectives, and provide advice to product managers, engineers, architects and other partners in embedding controls for attestations.
• Lead the end‑to‑end risk control self‑assessment and maturity reviews.

• Work directly with customers and account teams to proactively address queries based on trends and common themes observed in assigned requests.
• Act as primary point of contact or escalation for Business Unit Product Managers, Business Control Owners, Architects and others.
• Educate business leaders and technical teams on attestation readiness and control framework.
• Maintain and collaborate with…