Area Facilities Manager

The Company

At Fora, we’re fuelled by a desire to enhance the way people work. We’re here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a likeminded community of members and a re‑energising wellness experience, Fora takes the grind out of daily work‑life, so members can focus on what’s important – working productively, healthily and happily.

Our journey began over 20 years ago, when we opened our first location on London’s City Road. Since then, our collection has grown to over 60 distinctive work spaces across London, the UK and Germany, totalling 3.2 million sq ft of real estate. And in the last two decades we’ve welcomed nearly 30,000 members through our doors and boast market‑leading retention rates.

As a trusted workspace provider for teams of all sizes, from established brands to new ventures, our uniquely designed, flexible office spaces come with a range of exceptional on‑site amenities and a dedicated Member Experience team to take care of all the day‑to‑day details. Ocado, The British Fashion Council, and Pangaia are just some of the businesses who call a Fora workspace home.

Fora is part of The Office Group, backed by Blackstone and Brockton Capital. We have ambitious plans to expand our collection of work spaces in the future, pioneering industry change through our conscious design and construction practices, and creating work spaces that empower our members to work in their own unique way.

The Area Facilities Manager will support the Senior Facilities Manager and Technical Services Manager in the creation, monitoring and advancement of key facilities related policies and company Health & Safety arrangements. Being actively involved in the population of site documentation and acting as a liaison between sites, contractors and the Senior Facilities Manager on key issues, the role will be key to improving service delivery to our building teams and members.

The role will also encompass various building surveys and audits to ensure site and contractor compliance with government legislation and Fora FM standards. Where required the Area Facilities Manager will provide support to the Health & Safety manager, this will include assistance with projects and management of risk assessment actions

In addition to the above the role will involve some levels of basic administrative tasks, as well as assistance with some ad‑hoc project‑based works on the portfolios various building services upgrades.

This will be a development role, growing in maturity through practical and theoretical training. The candidate will be enthusiastic and willing to learn about facilities management and building services.

• Be the first point of escalation for the building teams for reactive tickets.
• Undertake routine building inspections.
• Liaise with helpdesk on outstanding issues, quoted works etc.
• Liaise with Technical Services contractors on minor works requests.
• Arrange access with site teams for contractor visits including OOH works.
• Undertake site training and familiarisation for new building managers.
• Undertake site visits and escort sub‑contractors where required.
• Coordinate insurance inspections with building managers and attend to assist where needed.
• Ensure compliance with health and safety regulations by managing the documentation on our systems, Elogs and Risk Manager.
• Take risk assessment actions from FM portal and distribute to correct stakeholders.
• Ensure RA actions are closed out and keep the FM portal up to date.
• Populate and monitor a new FM logbook (Fire, H&S, Contractor Management)
• Keep site H&S folder up to date with newest versions of documents and archive outdated documents.
• Undertake site inventories and populate fire and emergency plans and isolation point drawings.
• Assist site with the knowledge of the fire and emergency plan.
• Monitor on‑going building issues and assist FMs where possible.
• Undertake Quarterly FM building audits.
• Undertake quality assurance across the portfolio for both hard and soft services.
• Monitor performance framework and weekly KPI’s on the M&E contract.
• Raise PO’s for works in…