Team Manager

Central Recruitment is working with one of the UK's oldest not-for-profit housing associations. They focus on providing good homes and housing services, making a positive difference in communities, and creating an inclusive and supportive place to work.

Our client is currently recruiting for a Team Manager to work in the Lewisham area at a service supporting young people with all aspects of their tenancy, supporting them to be independent and helping them to reach their goals.

Hours and compensation:

• 37.5 hours per week
• Monday – Friday; shifts 09:00 – 17:00
• Temporary: approximately 3 months
• £22.22 per hour (£19.40 per hour, with £2.82 holiday pay)
• This role is based across two services in Lewisham.

• Lead and manage a team of Housing Support Workers, delivering supervision, training and development
• Ensure consistent service delivery through accurate record-keeping and quality checks
• Model best practice, support with complex/high-risk cases, and assist with new staff induction
• Oversee needs and risk assessments, personalised support plans and regular reviews
• Support effective risk management for customers, staff and the community
• Ensure compliance with regulatory, organisational and KPI requirements
• Maintain accurate electronic records to meet reporting and commissioner standards
• Work with partner agencies to manage referrals and complete full support assessments
• Build and maintain strong links with statutory and voluntary services
• Liaise promptly on safeguarding, welfare and risk concerns
• Promote a positive health and safety culture

• Management experience in specialist and/or supported housing for vulnerable people
• Experience leading dispersed teams
• Experience supporting people at risk of homelessness, young people, and those with mental health or complex needs
• Experience setting targets and driving performance improvement
• Experience managing budgets, monitoring expenditure, preventing overspend, and producing reports and statistics
• Ability to build effective, supportive relationships with peers and partners
• Strong leadership skills with the ability to motivate and equip teams to perform effectively
• Commitment to delivering excellent customer service to both external and internal stakeholders
• Ensure administrative, IT and record-keeping systems are accurate and up to date

• Current valid right to work in the UK
• Minimum 12 months of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history for the last 5 years that can be verified through the referencing process

If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration.

Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.