People Partner

Motors & Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers.

At Motors & Cazoo, you’ll be part of a team that’s revolutionising the way people buy and sell cars. If you’re ready to drive your career forward in a dynamic, fast‑paced environment, Motors & Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail!

Reports To: Head of People

Contract Type: 12 month

Fixed Term

Location: Richmond UK, Hybrid

Motors & Cazoo is at a pivotal moment – evolving how we work, redefining our culture, and building the foundations that will power our next stage of growth.

This is a high‑impact, hands‑on People Partner role focused primarily on partnering with Commercial and Sales teams, with real ownership and autonomy. You’ll report to the Head of People, and work closely alongside an incoming Senior People Partner and a wider People team, focused on Ops, Experience & Talent.

This role exists to raise the standard of leadership, performance and accountability across the business. You will play a critical role in strengthening manager capability, handling complex people matters with confidence, and translating People strategy into action that genuinely lands in the business.

You’ll be expected to operate independently, challenge constructively, and build credibility through strong judgment, visibility and follow‑through. This is a role for an experienced People Partner who knows what good looks like, is comfortable flying solo, and enjoys real ownership.

We’re fast‑moving, ambitious, and committed to doing things properly – and you’ll be right at the centre of that change.

Business Partnering

• Partner with leaders and managers across multiple functions.
• Coach managers to lead high‑performing, accountable teams – focusing on performance, behaviour, engagement and role clarity.
• Proactively identify people risks and opportunities and take early, decisive action.
• Build trusted, credible relationships while maintaining high standards and healthy challenge.

Performance & Employee Relations

• Lead performance and capability conversations across the business, including underperformance, restructures and exits.
• Manage employee relations cases independently, with empathy, fairness and strong judgment.
• Ensure performance expectations are clear, consistent and aligned to the company’s performance framework.
• Coach managers on handling underperformance early and constructively.
• Partner closely with the Head of People and People Ops Lead on pay, promotion and calibration decisions, providing evidence‑based insight and recommendations.
• Translate People strategy into practical, manager‑ready actions that land effectively.
• Deliver practical manager guidance and training sessions.
• Support rollout of leadership training, behaviours and performance standards.
• Contribute to manager onboarding improvements.
• Reinforce clarity around expectations, role scope and accountability.

Change & Culture Support

• Work closely with the rest of the People Team to embed our cultural transformation – ensuring People processes support a high‑performance, high‑engagement environment.
• Translate new frameworks into practical tools for managers.
• Act as a visible champion of ownership, pace and accountability.

People visibility, credibility & insight

• Raise the visibility and credibility of the People team through strong partnering and consistent delivery.
• Use people data and insight to inform decisions, challenge assumptions and prioritise action – not reporting for reporting’s sake.
• Act as a role model for the People Team’s values: dynamic, transparent, and people‑first.

• Previous experience as a HR Business Partner / People Partner in a fast‑paced, autonomous and transforming environment.
• Experience supporting Sales or Commercial teams preferred.
• Strong,…