Operations PMO Programme Manager end

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

The Operations PMO was created in June 2021 and is responsible for maximising BDOs change investment; helping deliver Change in the most effective and efficient way; track, record and report on expectation, help build change delivery capability across the firm; and bring in teams to help the firm deliver.

The Operations PMO purpose is "Delivering Strategic Value at Pace". We enable BDO to make the most of its change investment, enhancing firm-wide change competence and efficiently and effectively delivering value-added change.

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

We're now looking to recruitment an Operations PMO Programme Manager to join our PMO team. The role is being offered on a fixed term contract basis until April 2027.

• Work with key stakeholders to shape, develop and progress programmes of work to deliver the desired outcome.
• Plan and design ‘outcome focused’ programmes from disparate content and stakeholders that enable key projects/work streams to be initiated and actively managed.
• The day to day management of key programmes through active risk and issue management, pro‑active stakeholder management and engagement.
• Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely corrective action
• Delivery of key activities and key documentation associated with programme delivery in a professional services setting.
• Enabling programme sponsors to focus on setting direction, providing SME input, building advocacy and removing blockers
• Operating within and assist in maturing the Change Minimum Standards

• Understanding the inflight and upcoming changes in key business area(s)
• Day to day management of the programme(s)
• Being the voice of business into the programme(s)
• Define the programme's governance framework (including following into portfolio governance)
• Ensuring underlying projects/work streams are coordinated
• Resolving risks and issues
• Supporting individuals on the programme
• Ensuring programme integrity and coherence, joining people together to resolve queries or obstacles.
• Monitoring programme's budget, monitoring expenditure etc.
• Help appoint additional staff into the programme and underlying projects / activities
• Liaison with design authority / architecture teams / other IT teams / risk / dependent projects and product teams / suppliers
• Ensuring outputs meet requirements within time, quality, cost constraints (and timely escalation of risks if not)
• Ensuring efficiency of resources
• Liaise with 3rd parties / drafting work packages as required
• Identifying and initiating additional activities wherever gaps exist
• Regular reporting to your sponsor and other governance forums
• Effective stakeholder engagement (in liaison with sponsors)
• Effective handover to business operations
• Champion Change Minimum Standards
• Actively support assurance activities

• Excellent senior stakeholder management and engagement skills
• Experience of leading large scale or complex programmes
• Experience of Project and Programme Planning (incl. dependency and capacity management)
• Extensive experience of change…