IFM Contract Manager

About the Role

As our IFM Contract Manager
, you will play a key leadership role in ensuring the safe, compliant, and efficient delivery of Hard Facilities Management services across the campus estate.

Working closely with the Head of Facilities Management & Workplace Experience, you will drive operational performance across Hard FM and integrated services, ensuring best practice in asset management, compliance, and service delivery.

This role combines technical leadership, stakeholder engagement, and operational oversight to ensure Sodexo delivers best-in-class facilities management within a complex and prestigious university environment.

We’re looking for an experienced FM professional with strong technical expertise in Hard FM and the leadership capability to manage complex estates.

• Oversee the delivery of Hard FM services across the estate, including maintenance, asset management, statutory compliance and building services.
• Ensure all planned preventative maintenance (PPM) and reactive maintenance activities are delivered in line with contractual KPIs and SLAs.
• Maintain full statutory and regulatory compliance across mechanical, electrical and building infrastructure.
• Support asset lifecycle planning and drive operational performance improvements across campus facilities.
• Lead operational teams to deliver safe, efficient and high-quality facilities management services.
• Support budget management, financial processes and contract performance monitoring.
• Build strong relationships with university stakeholders, operational teams and suppliers to ensure excellent service delivery.
• Identify opportunities for service improvement, innovation and data-led decision making to enhance performance and workplace experience.

For a full list of responsibilities please view the attached job description

• Proven experience in Hard Facilities Management within a large estate or complex environment
• Strong understanding of building services, statutory compliance and asset management
• Experience delivering services within an Integrated Facilities Management (IFM) contract
• Excellent stakeholder management and client engagement skills
• Experience managing performance through KPIs, SLAs and compliance frameworks
• Strong analytical skills and experience working with CMMS / reporting systems
• A collaborative leadership style focused on team development and service excellence
• High proficiency in Microsoft Office and reporting tools

At Sodexo, this is more than just a job—it’s your chance to be part of something greater. We celebrate individuality, encourage purpose-driven work, and empower you to succeed on your own terms. Here’s what you can expect when you join us:

• A competitive salary & excellent benefits package.
• Opportunities for career growth and development.
• A diverse, supportive, and inclusive workplace.
• A chance to make a tangible impact on [specific area, e.g., client satisfaction, sustainability, operational excellence].

• Unlimited access to an online mental health and wellbeing support platform.
• An Employee Assistance Programme for legal, financial, and personal support.
• 24/7 access to a virtual GP service.
• Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.
• Membership in the Mercer Aspire Pension Plan to help you save for your future.
• Learning and development opportunities to enhance your career growth.
• A Bike to Work Scheme, supporting both your fitness and the environment.

If you’re looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey.

Friendly customers. Vibrant communities. Exciting careers.

Please note:

Sodexo reserves the right to close this advert early if we receive a high number of applications.