Case Manager; Probate Research

Overview

Job Title: Case Manager (Probate Genealogy)

Location: WC2A Holborn

Salary: Competitive, based on experience

Job Type: Full-time, Potential for hybrid dependent on experience

Hoopers International Probate Genealogists is a leading probate research firm specialising in tracing heirs, verifying family trees, and tracing entitled beneficiaries. With over 100 years of experience in probate-related genealogy, we provide specialised knowledge to the legal profession, public sector, and beneficiaries. Our work ensures that rightful beneficiaries receive their entitlements. We are seeking an experience Case Manager to join our expanding team.

This role involves using genealogical research to identify next of kin. It is an exciting opportunity for those with a passion for genealogy or family history.

• Manage a varied portfolio of cases from referral to completion. Maintaining accurate case files, and progress reports and internal databases.
• Oversee research to ensure the rightful beneficiaries to intestacies have been identified.
• Contact potential heirs to confirm lineage and gather supporting evidence.
• Support researchers and regional managers handling probate research cases
• Verify accuracy of family trees using public records, and genealogical databases.
• Serve as the primary point of contact for clients, solicitors, and other stakeholders.
• Provide regular case updates and manage expectations regarding timelines and outcomes.
• Able to produce detailed genealogical reports.

• An experienced Case Manager with at least two years experience, passionate about probate research and genealogy.
• Strong analytical and investigative skills with a keen eye for detail.
• Excellent written and verbal communication skills.
• A proactive approach to problem-solving and casework management.
• A good track record.

• Competitive salary and benefits, including a company pension.
• A unique and rewarding role in a growing sector.
• A supportive and professional work environment.

If you have a passion for probate research, a desire to make a real impact and have experience working as a Case Manager, we’d love to hear from you.