Operational Resilience and Third Party Risk Manager

Operational Resilience and Third Party Risk Manager

Location:

Greater London, England, United Kingdom

Company: Bit recruit

Client /

Employer:

Occupop

Posted: 20.05.2026

Job reference: c

We're looking for an experienced Third Party Risk & Operational Resilience Manager to join our First Line Risk team at Hampshire Trust Bank. This high‑impact role owns the Third Party Risk Management (TPRM) framework and supports the bank's operational resilience strategy. You will act as a subject‑matter expert, ensuring the risk framework remains compliant, proportionate and integrated across the business, while providing oversight, challenge and guidance to key stakeholders.

You’ll protect the bank, strengthen supplier governance and ensure resilience across services with senior leadership visibility.

• Own and maintain the TPRM policy, framework, operating model and supporting standards.
• Oversee onboarding, segmentation and risk assessment of third‑party suppliers.
• Provide expert guidance and challenge to business owners on supplier risk responsibilities.
• Deliver assurance activity, identify control weaknesses and escalating non‑compliance.
• Lead the Third Party Risk Forum, including MI production, governance and action tracking.
• Manage third‑party due diligence (including platforms such as Hellios) and supplier oversight.
• Develop and track third‑party performance metrics and reporting.
• Design and deliver exit strategy testing and contingency planning.
• Support the implementation of the operational resilience framework across the bank.
• Contribute to business continuity planning, incident management and service resilience.
• Support scenario testing and identification of resilience vulnerabilities.
• Ensure TPRM is effectively integrated into resilience reporting and governance.
• Participate in the Business Incident Management rota and act as incident lead when required.
• Coordinate response, governance and resolution, ensuring incidents are managed in line with policy.

• Proven experience in Third Party Risk Management or supplier risk, ideally within financial services.
• Strong knowledge of UK regulatory requirements (FCA, PRA, outsourcing, operational resilience).
• Experience designing and maintaining TPRM frameworks, policies and operating models.
• Experience working with procurement, legal and cyber teams on supplier onboarding.
• Practical experience of risk assessment, assurance and ongoing supplier oversight.
• Experience with third‑party risk platforms (e.g., Hellios) desirable.
• Understanding of operational resilience and business incident management.
• Experience engaging senior stakeholders and presenting risk insights.

• Strong stakeholder management and influencing skills.
• High attention to detail with a control‑focused mindset.
• Organised and able to manage multiple work streams.
• Confident in challenging and escalating risks appropriately.
• Proactive, self‑starter with a continuous improvement mindset.
• Collaborative team player with strong commercial awareness.

• Competitive salary.
• Discretionary annual bonus.
• Hybrid working (50/50).
• 25 days annual leave (increasing with service) + Holiday Buy Scheme.
• Private Medical Insurance (Bupa).
• Mental health & wellbeing support via YuLife & Bupa.
• Pension scheme – 8% employer contribution (noncontributory).
• Cycle to Work & Green Car Schemes.
• Interest‑free season ticket loan.
• Annual volunteering day & Net Zero commitment.
• YuLife Rewards – retail, lifestyle & experience discounts.

If you're an experienced risk professional with a passion for third‑party risk, operational resilience and governance, we'd love to hear from you.