Head of SMB & Mid-Market Customer Experience
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-20
Listing for:
NAVEX Global, Inc.
Full Time
position Listed on 2026-06-20
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
NAVEX Global, Inc. seeks a Manager of Customer Experience to lead a hybrid team in London. You will drive customer engagement and retention for SMB and Mid-Market clients across EMEA and APAC.
The ideal candidate has over 5 years in customer success and a strong track record in team leadership. You will be pivotal in enhancing operational processes and ensuring top-tier customer satisfaction.
This role offers a fast-paced, high-performance environment supported by NAVEX's commitment to your success and growth.
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