Regional Store Manager – North West Retail

Regional Store Manager – North West London – Retail - £70,000 plus bonus

Salary: £70,000 + 20% Bonus + Car Allowance

Are you an experienced multi‑site retail or operational leader looking for an opportunity to drive performance across a growing region? We are seeking a commercially focused Regional Store Manager to oversee a portfolio of approximately 10 stores across North West London, combining strategic leadership with hands‑on operational excellence.

This is a high‑impact role with full responsibility for regional performance, profitability, people development, and operational standards. Reporting to the General Manager of Operations, you will play a key role in shaping the future growth and success of the business.

Take full ownership of regional sales, debt, cost, and profit targets across all stores.

Manage the regional P&L and present monthly performance reports to the Ownership team.

Develop and deliver strategic and operational plans to drive revenue growth and improve store performance.

Formulate and manage the annual regional budget.

Monitor, analyse and report on key operational and commercial metrics, identifying trends and opportunities for improvement.

Recruit, develop, coach and manage Store Managers to maximise both individual and team performance.

Support Store Managers in leading, motivating and developing high‑performing store teams.

Work closely with HR to foster a culture built on trust, accountability, inclusion and performance.

Drive employee engagement and ensure succession planning across the region.

Conduct regular store visits to ensure exceptional store standards, customer service and operational compliance.

Maximise efficiency and productivity through process analysis and continuous improvement initiatives.

Review operational performance data and implement action plans to improve results.

Ensure all stores comply with relevant legal, health & safety, and company regulations.

Prepare and present performance reports for review by the General Manager of Operations and Ownership.

Provide clear recommendations based on performance trends and operational insights.

Support wider business initiatives and undertake additional projects as required.

To be successful in this role, you will have:

Proven experience managing multiple sites within a retail, self‑storage, hospitality, leisure or service‑led environment.

Strong commercial acumen with experience managing P&L performance.

A track record of driving sales growth, profitability and operational excellence.

Exceptional leadership and coaching skills with experience developing management teams.

Strong analytical and problem‑solving abilities.

Excellent communication and stakeholder management skills.

A hands‑on approach with the ability to balance strategic planning and operational delivery.

£70,000 basic salary

20% performance bonus

Car allowance

Significant autonomy and responsibility

Opportunity to influence regional growth and business performance

Career development within a growing organisation

If you are a driven regional leader who thrives on delivering results through people, process and performance, we'd love to hear from you.