Senior Account Manager - Healthcare FM

Location: West London

Senior Account Manager - Healthcare FM

We are working in partnership with a leading facilities and engineering services provider delivering hard FM, capital projects, and technical services across one of the UK's most complex and high-profile healthcare estates.

Due to continued investment and operational demand, we are looking to engage with experienced Account Managers to take full responsibility for service delivery across a key acute hospital within the estate.

This is a senior leadership role within a live healthcare environment, requiring strong operational oversight, commercial awareness, and stakeholder management.

The Role

Full accountability for delivery of hard FM services across a large hospital site
Lead a multidisciplinary team of approximately 40 staff across:
Operations
Engineering
Compliance
Projects
Commercial / finance support
Ensure delivery of KPI performance, compliance standards, and contract obligations
Manage subcontractors and specialist service providers
Own P&L performance, budgets, and cost control
Build and maintain strong relationships with senior stakeholders across the healthcare estate
Drive continuous improvement across service delivery, compliance, and operational performance

What We're Looking For

Proven experience in Account Manager / Contract Manager roles within FM
Strong background in healthcare environments (NHS or private hospitals highly desirable)
Demonstrable experience managing large-scale contracts and teams (20+ staff)
Commercially aware with P&L responsibility
Strong understanding of compliance, ideally within healthcare or critical environments
Ability to lead across operational, technical, and project-based services
The Opportunity

This is an opportunity to take ownership of a high-profile healthcare contract within a large and complex estate environment.

You'll be leading a well-established team, with responsibility for performance, compliance, and delivery across a critical site, while contributing to ongoing investment, upgrades, and operational improvements.

Apply / Enquiry

We are also keen to speak with senior FM professionals open to understanding the healthcare /critical markets and upcoming opportunities.

All conversations will be handled on a strictly confidential basis.

RG Setsquare is acting as an Employment Agency in relation to this vacancy