Lead Technician

Job Description

This role ensures that all work is completed to the highest standards of quality, safety, and customer satisfaction, while leading a team of technicians and coordinating with project managers and clients. The incumbent will lead the from the initial mitigation work through to complete renovations. This may, at times, include the management of sub-contractors to supplement the internal workforce. It is envisaged that most of the time will be spent on‑site managing the team throughout, solving problems and reporting on progress.

The role holder will be expected to survey damaged properties and provide estimates for our clients, as well as initial strip outs, and dryer installations when appropriate.

• Lead and manage restoration and reinstatement projects from initiation to completion
  Supervise a team of technicians, ensuring smooth workflow and delegating tasks effectively. Conduct site assessments and develop detailed scopes of work.
• Enable seamless project execution through effective scheduling
  Develop and hand over work schedules for approved jobs, ensuring field staff have the necessary information to manage delivery efficiently and on time.
• Drive team performance and wellbeing through proactive leadership
  Supervise and mentor technicians, providing guidance and support to ensure optimal performance.
• Ensure a safe working environment through rigorous health and safety compliance
  Uphold health and safety standards across the unit, ensuring all staff adhere to regulations and practices that minimise risk and promote wellbeing. Ensure timely and efficient execution of work in compliance with industry standards and insurance requirements.
• Optimise delivery capacity through subcontractor management
  Manage subcontractor relationships and performance to ensure quality, timeliness, and compliance with contractual and safety requirements.
• Mitigate risk through direct liaison with specialist services
  Provide oversight for ensuring the internal sub-contracting of asbestos removal and leak detection ensuring timely resolution of issues impacting job progress.
• Maintain detailed and accurate documentation

Document work performed and maintain accurate records for reporting and compliance.

• Full clean manual driving license
• Relevant trade qualifications or certifications in restoration, construction, or related fields
• CILA qualifications, health and safety certifications (e.g., WHMIS, First Aid) (desirable)
• Additional certifications in project management or leadership are advantageous

• Annual Pay Review
• Life Insurance
• Health Cash Plan
• Employee Assistance Programme
• Induction and E‑Learnings
• Full Uniform
• Eye Test