Senior Creative Manager - Design Studios

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Senior Creative Manager in the Design Studios (DS), you will be the creative leader, inspiring clients with creative solutions that deliver business impact.

You will bring design inspiration and thought leadership to our clients and our creative teams, setting the long-term creative vision and strategies, and driving delivery of innovative, high-quality solutions for all engagements. You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while creative growing the next wave of creative leaders in Design Studios.

In partnership with the Design Studios regional/global leadership team, you will develop and deliver our creative service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors’ activities. You will also effectively balance creativity and business needs — providing clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule.

YOU’RE GOOD AT

You’re an experienced creative leader, responsible for fostering and inspiring a strong culture of collaboration, innovation, and creative excellence:

• On projects you’re responsible for driving inspiration, creative quality and delivering on client expectations
• Developing concepts to improve the quality of production, and implementing new globally consistent standards.
• Managing and continuously developing underlying teams, high-performers and low performers.
• Engaging with DS leadership on the future vision, external business trends, and team requirements

You‘re skilled as a hands-on creative, able to direct a creative vision, with a strong working knowledge of design and creative fundamentals, you’ve a passion for new trends, platforms, technologies, experiences, and media; you’re able to define and maintain high-quality deliverables and other service levels across teams:

• Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teams
• Developing and maintaining feedback from clients and team members to ensure the quality of deliverables
• Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services
• Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards

You’re able to establish rich and engaging partnerships with the BCG Consulting Team:

• Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment
• Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams

You enjoy managing internal and external resources and the overall vertical:

• Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching
• Maintaining a high level of team engagement and motivating and coaching team…