Content Production Manager

Job Description

Join Informa Tech Target as a Content Production Manager
, where you'll be at the forefront of operational excellence and cross-functional collaboration. You'll play a pivotal role in refining our content production processes, maintaining the highest quality standards, and ensuring seamless delivery of world-class technology research across our portfolio.

What You'll Be Doing

Driving Process Excellence and Innovation

• Partner with department leadership to continuously evolve and refine content production processes
• Create, document, and standardize business workflows and process maps that drive efficiency
• Develop comprehensive business requirements documentation for technology platform teams
• Implement process improvements and measure their impact on key performance indicators
• Design workflow documentation, methods, procedures, and specifications that set industry standards

Maintaining Quality Standards and Consistency

• Serve as the guardian of our content templates and company style guide
• Ensure consistency and excellence across our entire research content portfolio
• Maintain the highest editorial standards across all content formats
• Design and deliver comprehensive training programs on writing skills, templates, and content management systems
• Create training materials, documentation, and resources that elevate content quality

Leading Cross-Functional Collaboration

• Work closely with Research, Marketing, Sales, and Product Management teams to ensure seamless project delivery
• Engage confidently with senior stakeholders both internally and externally
• Support successful, on-time delivery of syndicated research and consulting projects
• Create strategic approaches and schedules for special initiatives
• Manage competing priorities while maintaining clear communication on project status, risks, and opportunities

Managing Operations and Performance

• Oversee the content production pipeline, ensuring timely delivery and quality standards
• Monitor and report on KPIs related to production timeliness, quality, and efficiency
• Ensure delivery of research and consulting projects to time, quality, and cost specifications
• Develop and manage operational budgets, ensuring cost-effective processes
• Create compelling business cases for process improvements and resource investments

Work with a global content production team spread across multiple time zones

• Conduct onboarding and ongoing training to ensure consistent skill levels
• Foster a culture of collaboration, excellence, and continuous improvement
• Support team development through coaching and performance guidance

What Success Looks Like

You’ll know you’re making an impact when you see:

• Streamlined processes that deliver measurable efficiency gains
• Consistent achievement of 95%+ on‑time delivery targets
• Exceptional quality scores and industry‑leading editorial standards
• Strong cross‑functional partnerships and stakeholder satisfaction
• Improved production workflows and optimized resource utilization
• Budget performance that exceeds expectations

What You Bring to the Table

• 7‑10 years in editorial, content production, or publishing operations with strong process focus
• Proven track record in project management and content production process design
• Experience developing and implementing operational standards and quality frameworks
• Hands‑on experience with content management systems and analytics tools
• Strong collaboration skills and experience working across multiple departments
• Budget management experience with operational accountability
• Confidence engaging with senior stakeholders and cross‑functional teams

What Would Make You Stand Out

• Experience in technology market intelligence and research methodologies
• Bachelor's degree in English, Journalism, Communications, or related field
• Background in B2B information services with process optimization focus
• Project management certification (preferred)
• Expertise with major style guides – e.g., Chicago Manual of Style (preferred)
• Knowledge of process improvement methodologies – e.g., Six Sigma (preferred)
• Previous people management experience (3‑5 years managing teams of 5‑10 people)

Ready to Drive Operational Excellence?

This is your opportunity to be at…