Lead Engineer, Operations Manager, Program ​/ Project Manager

Lead Maintenance Engineer

Location: The Crown Estate, Regent Street, London

Providing leadership, management, and development of a defined team ensuring operational commitments are met and exceeded. The role will require close liaison with employees, client, and internal senior managers. The operation should be Proactive and driven to achieve total customer satisfaction, whilst ensuring operational and fiscal plans are at least achieved.

• ResponsiblefortheH&Softhesitesand engineers.
• OnsiteHVandLVAuthorised Personwhenqualifiedandon Shift .
• Toproactivelychecktheoperationofthe Permitto Worksysteminaccordancewith  BGIS Quality, Health & Safety procedures and client requirements.
  
  Especially with regards to sub-contractors adherence to RAMS.
• To proactively check the operation of the LOTO system in accordancewithBGISQuality,Health&Safetyproceduresand client requirements.
• Ensure that sub-contractors perform to meet the requirement of the contract. Administersubcontractorworkapprovalsandsafeoperationwhilerepairorservice is carried out on site.
• Undertakeothertasksasdefinedandrequestedbysitemanagement.
• Toundertakeannualappraisalsofshifttechniciansonceyouhavecompletedthe BGIS Appraisal and Development training course.
• EnsureanawarenessandcompliancetothecontractualKPI’s/SLA’s.
• Ensure the Computer Based Maintenance system, e.g. Maximo, Concept,etciskeptuptodateandthatPPMandreactiveticketsare closed out with accurate data captured.
• Workcloselywiththe Area Contract Managertoensurethattheservicelevelsare  maintained to a consistently high level.
• Support the Contract Supportinachievinghighlevelsofcustomersatisfaction
• Responsible for Statutory&Codecomplianceofsites.
  
  Ensureengineersarefully equipped to carry out daily tasks.
• PlanPPMschedulesforsitestoensureanevenworkloadinconjunctionwiththe Area Contract Manager
• EnsurePPMiscarriedoutinaccordancewithmanufacturer’sguidelines.
• ResponsibleforthereturnofPPMandworkrelateddocumentation.
  
  Man Management of Day Engineers and Shift team members.
• Ensureallsiteshaveaccurateassetregistersandarelabelledaccordingly.
• Responsibleforthefastandeffectiveprocurementofmaterialsandservices. Proactively source additional works and raise quotations.
• Providetechnicalsupporttoengineers,helpdeskandclients.
• Investigateandreportonmajor Operationalincidents.
• Ensureallcalloutsareattendedto,inconjunctionwiththe helpdesk.
• PromoteH&Scultureacrossthewholeteam.
• AssistengineerscarryingoutPPMwhererequired.
  
  Ensureregularcommunication with engineering team.
• Ensureweeklytaskshavebeencompletedandassistsitemanagertoproduce reports on delivery
• Ensurecustomerservicelevelsaremaintained.
• Ensureuniformsarebeingwornandareingoodcondition.
  
  Ensureall3rdparty contract works have been carried out.
• Attendallstatutoryworkstounderstandhowtheyareconductedandsupply feedback.
• QuotedworksthatarenotapprovedbyFMandcouldhaveabusinessimpact should be escalated
• Firstpointofcontactforallinhourshiftissuesand concerns.
• Firstpointofcontactontheescalationpathforallmechanical incidents.
• Responsiblefortheproductionanddistributionofaweeklyreportinconjunction with Area Contract Manager
• Carryoutanyreasonablemanagementrequest.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!

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