Global Congress Operations Manager

Responsibilities

• Lead end-to-end operational delivery of ViiV Healthcare's presence at priority global congresses
• Drive engagement planning aligned to global strategy, business priorities, and compliance requirements
• Oversee the full congress lifecycle, including planning, booth development, logistics, and post-event evaluation
• Manage on-site execution, including setup, stakeholder briefings, and issue resolution
• Coordinate attendance, travel logistics, and engagement activities across global stakeholders
• Build and manage strong relationships with congress organisers, suppliers, and external partners
• Ensure delivery meets governance, compliance, and quality standards

You will be a collaborative and proactive professional who thrives in complex environments. You bring structure to large programmes and build trusted relationships across teams. You focus on delivery excellence and continuous improvement from planning through to post-congress evaluation.

• Experience in congress, event, or operations management in a regulated environment (e.g., healthcare, pharma, life sciences)
• Strong project management skills with the ability to manage complex timelines and priorities
• Experience delivering large-scale global events, including logistics, budgets, and supplier management
• Strong stakeholder engagement skills, with the ability to work across global teams
• Understanding of compliance, governance, and external engagement requirements
• Highly organised, detail-focused, and solutions-oriented
• Ability to stay calm and effective in fast-paced, high‑pressure environments

• Demonstrated experience applying a customer experience (CX) lens to deliver impactful and engaging interactions
• Background in communications, engagement, or content delivery, with the ability to translate complex information into clear, compelling experiences

ViiV is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service, or any basis prohibited under federal, state or local law.