Senior Facilities Manager

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.

Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.

As part of the continued development of the Group, we are implementing a new Operating Model and establishing central service departments to support our institutions. These Centres of Excellence will drive consistency, compliance and operational excellence across our campuses, enabling an outstanding student experience.

We are now seeking a Senior Facilities Manager in London. This is a senior, high-impact leadership role requiring a credible and experienced Facilities & Operations professional. You will oversee a portfolio of buildings, lead a team of Building Managers across a geographic area, and be fully accountable for the delivery of safe, compliant, financially controlled and high-quality hard and soft FM services.

We are seeking a stand-out leader who builds trusted stakeholder relationships, thrives in a fast-paced environment, drives continuous improvement, and sets clear direction for high-performing teams.

• Lead facilities management operations across a defined multi-site portfolio

• Line manage and support a team of Building Managers, providing clear direction and performance oversight

• Set and maintain high standards in statutory compliance, health & safety and environmental management

• Oversee PPM programmes, lifecycle planning and statutory maintenance obligations

• Ensure compliance documentation, asset records and building files are accurate and audit-ready

• Manage delivery of hard and soft FM services (cleaning, security, catering, waste, M&E etc.)

• Monitor contractor performance and quality of service delivery, including refurbishment projects

• Forecast and control budgets across proactive, reactive and enhancement works

• Review regional spend trends and drive financial performance

• Build strong institutional relationships, ensuring SLAs and KPIs are met

• Conduct property inspections and ensure risk management and H&S procedures are adhered to

• Produce reports on maintenance, capital projects, compliance and KPI performance

• Ensure governance, risk and reporting processes are fully adhered to

• Provide cover for Building Managers where required

• Effectively manage a remote team using appropriate communication tools

Essential

• Qualification in Building Management, Facilities Management, or related field

• NEBOSH or equivalent Health & Safety qualification

• Professional qualification or membership (IWFM, CIBSE, RICS or similar)

• Significant experience in facilities and building operations management

• Proven leadership of multi-site teams with measurable service improvements

• Strong statutory compliance and PPM management experience

• Experience managing contractors and third-party partnerships

• Financial management experience including forecasting and budget control

• Project and risk management experience

• Experience managing building security, safety regimes and business continuity

• Strong stakeholder engagement skills across all organisational levels

• Demonstrable experience improving processes and service delivery

• Strong knowledge of Hard and Soft FM contracts

• Working knowledge of Health & Safety regulations

• Experience using BMS systems

• Experience with in a Higher Education environment

• Experience using CAFM systems

• Hybrid working - most roles offer hybrid or flexible arrangements to support work life balance.

• Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added…