Brand Manager

Job description Key Responsibilities

• Lead the day-to-day activities and operations of the brand in the UK.
• Manage budget and P/L of the brand in the market.
• Develop annual business plans.
• Prepare and submit the Brand’s management reports.
• Derive Sales/Marketing and Communication plans with the alignment of the Brand’s marketing concept for the UK.
• Suggest and execute the distribution policy for the country in line with SG and Brand HQ overall distribution policy and the legal document requirement.
• Manage relationships with retailers.
• Responsible for the execution and delivery of payment terms/accounts receivable in line with the SG policy for the UK.
• Responsible for the purchase from Switzerland and the control of inventory levels (qualitative/quantitative) in line with SG policy for the country.
• Develop new distribution opportunities including completion of tenders and internal SG documents to acquire appropriate funding within SIS and corporate retail.
• Drive and seek continuous improvement on product sales.
• Implement corporate and international procedures (sales techniques, security etc.).
• Oversee people management aspect including recruitment, training, coaching and guiding the team to ensure Tissot sales techniques and standards are delivered.
• Partner with local HR to develop people enabling strategy in line with the business objectives.
• Ensure seamless, effective and regular communication with the Country Manager, Brand Vice President and Headquarters.
• Provide recommendations and consult with the Brand HQ regarding overall product, communication and distribution strategies and keeping Country Manager informed.
• Inform the Country Manager and HQ of any extraordinary, irregular points or elements within your field of responsibility.
• Establish Sales/Expense budgets for the division, ensuring they are in line with SG policy for the UK, and budget limits are respected.
• Supervise and manage the merchandising of customers in line with the marketing policy of Brand HQ.
• Assist CS to achieve the expected level of service as outlined by Brand HQ.
• Ensure the Customer Care team is delivering excellent service by achieving set KPIs.