Senior Manager,International Fulfilment Job London area,Greater London England UK,Management

Location: Greater London

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods;

collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sports book and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes;

and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world‑class investors, operators, and sports & entertainment partners, we are building the global leader in next‑generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Overview

The Senior Manager, International Fulfillment owns the end‑to‑end performance of international fulfillment operations, ensuring operational excellence across D2C and B2B channels. This role moves beyond day‑to‑day warehouse management into strategic leadership—driving scalable processes, KPI excellence, cross‑functional alignment, and long‑term network optimization.

The Senior Manager builds high‑performing teams, develops future leaders, and ensures fulfillment operations are commercially aligned, data‑driven, and continuously improving.

Key Responsibilities

Strategic Fulfillment Leadership

Own fulfillment performance across all EMEA warehouse operations
Define and execute a 12–24 month fulfillment roadmap aligned with company growth strategy
Lead capacity planning, peak readiness strategy, and network scalability initiatives
Partner with Logistics and Supply Chain leadership to optimize end‑to‑end flow from production to customer

KPI Ownership & Performance Management

Establish and own a robust KPI framework (OTIF, order accuracy, despatch speed, inventory accuracy, cost per order, returns cycle time)
Drive data‑led decision making and implement corrective action plans when performance gaps arise

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Senior Manager, International Fulfilment