Global Head of Asset Servicing; Executive Director

Global Head of Asset Servicing (Executive Director)

Job Code: 14023

Country: GB

City: London

Skill Category: Operations

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions:
Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit

Role Overview

We are seeking a highly accomplished Executive Director, Head of Asset Servicing to assume senior ownership of our asset servicing function globally based in London. This is a high-profile leadership position carrying significant organisational weight, with accountability for the strategic direction, operational performance, and people leadership of both onshore and offshore teams.

• Define and own the long‑term vision and strategy for the asset servicing function, ensuring alignment with the firm's overarching business objectives
• Act as a member of the senior Operations leadership team in London, contributing to global and regional strategic initiatives and representing the asset servicing function at the executive level
• Drive the evolution of the operating model, identifying opportunities to enhance scalability, resilience, and competitive differentiation
• Champion a culture of operational excellence, innovation, and continuous improvement across all locations

• Provide executive-level leadership to a globally distributed workforce spanning onshore and offshore locations
• Set the tone for team culture, performance standards, and professional development across the function globally
• Attract, develop, and retain senior talent, building a strong leadership pipeline within the asset servicing organisation
• Navigate the complexities of managing diverse, cross‑cultural teams, ensuring consistency of standards while respecting local nuances

• Hold ultimate accountability for the end‑to‑end delivery of asset servicing operations, including corporate actions, income processing, proxy voting, tax, reconciliations, and custody management
• Ensure all teams—onshore and offshore—operate within agreed SLAs, regulatory requirements, and internal control frameworks
• Oversee the design and governance of KPIs and operational metrics, driving a data‑led approach to performance management
• Serve as the senior escalation point for critical operational incidents, providing decisive leadership and ensuring timely resolution

• Sponsor and lead major transformation programmes, including automation, AI adoption, process re‑engineering, and offshoring/nearshoring strategies
• Partner with Technology and Change Management teams to evaluate and implement next‑generation platforms and tools
• Drive cost optimisation initiatives without compromising service quality or risk posture
• Represent the function in firmwide change governance forums and investment committees

• Maintain executive accountability for the control environment across all asset servicing activities globally
• Ensure robust frameworks are in place for operational risk identification, escalation, and remediation
• Engage proactively with Compliance, Legal, and Risk functions to ensure adherence to evolving regulatory obligations across all jurisdictions
• Represent the function in senior risk and governance committees, including board‑level reporting where required

• Build and maintain trusted relationships with the most senior internal and external stakeholders including key business stakeholders and key clients
• Act as the face of the Asset Servicing function in key client conversations, industry forums, and regulatory engagements
• Collaborate closely with Front Office, Client Services, and Product teams to ensure the function supports revenue…