Director - International Campaign Management – Merch & D2C – Kings Cross

Director
- International Campaign Management – Merch & D2CSkip to main content

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- Current Open Positions Director
- International Campaign Management – Merch & D2C page is loaded## Director
- International Campaign Management – Merch & D2CApplylocations:
Kings Cross, London posted on:
Posted 4 Days Agojob requisition :
UMG-26914

Music is Universal     It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Uni are seeking a results driven, operationally experienced eComm and merchandise lead to manage the planning & execution of global merchandise campaigns across D2C and other channels.

The role will be cross functional, leading across our frontline label CFT managing the delivery of all eCommerce campaign functions including store design / build, launch and merchandise production and operational execution.

You will lead and coach a team of 3 leads and be the lead relationship manager with UK Direct To Fan / Commerce Directors and US label CFT leads. You will work across the Direct to Fan organization, with store management operations, product development and music / merch supply chain teams, retail & licensing and international commerce teams.

The role will be pivotal in helping to support the growth of UK & international artists merchandise revenue with the following responsibilities.
** Lead the team and inform
*** Lead and coach the eCommerce campaign management team, overseeing the planning, launch and execution of international merchandise campaigns in-line with D2C campaign strategy best practice.
* Management of merchandise P&L and revenue forecasting.
* Work across Account / Brand Mgmt, N1C and Product Development & Supply Chain teams to co-ordinate the development of artist merch ranges.
* Manage a team of leads embedded in label cross functional teams.
* Drive adherence of launch timelines, checklists templates and best practice and implement core KPIs to ensure successful international launches.
* Build label relationships, report sales trends & operational metrics, serve as escalation point for the team and identify campaign pitfalls whilst sharing learnings to inform future campaigns.
* Navigate internal and external politics with tact while protecting realistic delivery plans and operational integrity.
* Oversee Campaign Management and ownership of key milestones across the full lifecycle including planning, product and merch development, content and asset readiness, launch, and ongoing performance and inventory management.
* Foster a culture of high performance, innovation, collaboration for team members.
** Work with key stakeholders
*** Work with label & US CFT leads, US to implement profitable product P&L’s ensuring pricing and is approved for international releases prior to launch.
* Work across CRM & Paid Marketing…