Deputy General Manager

Deputy General Manager – Legends Global, London

Apply for Deputy General Manager at Legends Global in London, ENG, GB. This full‑time on‑site position offers great opportunities for career growth.

Legends Global is redefining excellence in sport, entertainment and live events. With unrivaled expertise and international reach, we provide end‑to‑end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences worldwide. Our organisation is committed to fostering an inclusive, forward‑thinking environment where diversity drives innovation and collaboration.

Legends Global is seeking an exceptional Deputy General Manager to support the leadership and operational excellence of its F&B operations. Working closely with the General Manager, the Deputy General Manager will lead day‑to‑day operations, drive commercial performance, develop high‑performing teams, and ensure the highest standards of service, quality, and compliance are consistently achieved. The postholder will also contribute to venue budgeting and business development plans, and act as a secondary liaison with key stakeholders.

• Support the General Manager in leading operations, driving revenue growth, cost control, and business performance.
• Provide leadership across all hospitality and event operations, ensuring exceptional guest experiences and service standards.
• Act as senior operational lead when required, deputising for the General Manager and representing the business with key stakeholders.
• Lead, develop, and inspire managers and teams through effective recruitment, coaching, performance management, and succession planning.
• Champion a high‑performance culture focused on hospitality excellence, employee engagement, and continuous improvement.
• Ensure compliance, operational efficiency, and the highest standards of safety, presentation, cleanliness, and service delivery.

• Significant senior management experience within food and beverage, hospitality, leisure, hotels, stadiums, arenas, conference and events, or premium guest experience environments.
• Demonstrable experience delivering exceptional guest experiences while managing high‑volume operations.
• Experience leading operational delivery across complex events and customer‑facing environments.
• Experience working collaboratively across multiple departments and stakeholder groups.
• A strong decision maker, with a solid understanding of sports, entertainment, stadium, or venue‑based environment.
• Able to work to strict deadlines with the ability to prioritise a range of tasks.
• Strong coaching and mentoring capabilities, with a commitment to developing talent.
• Experience leading change, transformation, or continuous improvement programmes.

• 25 days annual leave.
• Life Assurance policy, 5% Pension contribution.
• Healthshield support for dental, counselling, physio costs.
• Employee Assistance Programme (EAP) for mental health support.
• Eye care vouchers and glasses contribution.
• Cycle to Work scheme.
• Employee Referral Scheme.

We are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We are a diverse and inclusive organisation, and we welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

Any offer of employment will be subject to satisfactory pre‑employment checks, including verification of identity, proof of address, right to work, employment history, qualifications, and, where relevant, a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.