Lead Product Manager

About Us

At Informed Solutions, we design, build and continually improve digital products and services to make public sector organisations work better for the people they serve. Our teams bring together user‑centred design, software engineering, data, AI, and delivery expertise to create services that are effective, inclusive, and innovative.

As a Lead Product Manager, you will:

• Lead strategy and delivery of complex, high‑impact digital services for public sector clients.
• Translate user research, organisational needs and service requirements into clear product strategies, roadmaps and delivery plans.
• Operate across multi‑disciplinary teams to ensure products meet user needs, deliver measurable value and align with policy, regulatory and organisational objectives.
• Influence senior stakeholders and clients, guiding decisions about priorities, trade‑offs and risk.
• Coach, mentor, and line‑manage other Product Managers, helping continually improve our product community of practice.
• Champion best practices in product management, user‑centred design and agile delivery within your teams and across the organisation.

Strategic & Product Leadership

• Own the product strategy for complex public sector services, balancing user needs, policy requirements and organisational constraints.
• Shape roadmaps, backlogs and release plans that reflect user insight, feasibility, value and risk.
• Provide senior‑level consultancy to clients, helping them make evidence‑based decisions about service priorities and outcomes.
• Lead impactful, high‑profile engagements, ensuring delivery is reliable, transparent and outcomes‑focused.

Team & Community Leadership

• Lead and grow our product practice through recruitment, mentoring and coaching.
• Support line management of other Product Managers and Senior Product Managers.
• Share expertise to inspire best practice in the wider organisation and strengthen our product community.

Delivery & Governance

• Ensure products comply with standards, frameworks and legislation relevant to public sector services.
• Collaborate with Delivery Managers, engineers, designers and data specialists to deliver high‑quality, user‑centred digital services.
• Monitor and report on product performance, KPIs and benefits realisation, ensuring outcomes are measurable and meaningful.

• Proven experience delivering bespoke digital services in the public sector (to GDS standards) or regulated environments.
• Leading multi‑disciplinary teams in complex, innovative product or service delivery.
• Applying agile and user‑centred design practices in multi‑stakeholder contexts.
• Engaging with senior stakeholders, influencing decision‑making and balancing competing priorities.
• Coaching, mentoring and developing other Product Managers or practitioners.
• Exposure to government frameworks, standards and governance models.

• Understanding of cloud technologies, Dev Ops practices or modern software engineering.
• Experience in responsible AI, data‑intensive product development or highly secure/regulated services.

• InformedACADEMY – career development opportunities and support with professional certifications.
• Industry leading health and wellbeing plan, including 24/7 GP services and mental health support.
• Hybrid working.
• Private health care cover.
• Generous life assurance cover.
• Gym membership.
• Monthly office lunch.
• Onsite massage sessions.
• 25 paid working days holiday per year plus bank holidays.
• Sabbatical leave scheme.
• Enhanced maternity and paternity leave and pay.
• Company pension contribution.
• Profit share scheme.
• Payment of professional subscriptions.
• Generous referral scheme with no limits on the number of referrals.

* Qualifying period applies.

• Adaptability and resilience in uncertain and changing environments.
• Time‑management and prioritisation of competing priorities.
• Interpersonal skills to respect and accept diverse perspectives and collaborate across teams.
• Sound judgement and decision‑making in complex, ambiguous contexts.
• Excellent communication skills, both written and verbal.