Treasury & Liquidity Operations Group Manager

Overview

Citi’s COO Corporate Shared Services organization is seeking a dynamic and transformational leader for the newly created role of Treasury & Liquidity Operations Group Manager. This Managing Director position will hold single‑threaded accountability for overseeing and leading critical, global organizations:
Cash Management and Bank Network Management.

This senior leader will be responsible for setting the strategic vision for Citi’s enterprise‑wide cash operations, driving the execution of a unified Target Operating Model (TOM), and embedding modern technologies, including Artificial Intelligence (AI), to create a best‑in‑class, efficient, and resilient function. The role requires a strategic thinker with a proven track record of leading large‑scale operational teams, driving significant change, and managing complex global stakeholder relationships.

• Strategic Vision and Leadership:
  • Define and execute a comprehensive, forward‑looking strategy for the integrated Treasury and Liquidity Operations function, ensuring alignment with Citi’s broader business objectives.
  • Lead a global organization comprised of the Cash Management Operations (CMO) and Bank Network Management (BNM) teams, fostering a culture of excellence, innovation, and continuous improvement.
  • Provide senior leadership, mentorship, and career development to the leaders of the organization and their respective teams.
• Transformation and Target Operating Model (TOM) Execution:
  • Own the design, socialization, and execution of a cohesive TOM that unifies processes, platforms, and people.
  • Identify and drive large‑scale operational and process enhancements to increase capital and operational efficiency, improve client experience, reduce risk, and ensure scalability.
  • Champion the use of data‑driven insights to identify re‑engineering opportunities and measure the impact of transformational initiatives.
• Innovation and Technology Integration:
  • Act as the senior champion for leveraging emerging technologies, particularly Artificial Intelligence (AI) to revolutionize cash operations.
  • Spearhead initiatives to automate manual processes, enhance predictive analytics for cash forecasting, optimize payment routing, and improve anomaly detection.
  • Partner with Technology and other stakeholders to develop and deploy next‑generation tools and platforms that support the strategic objectives of the function.
• Risk, Control, and Network Management:
  • Ensure a robust, proactive risk and control framework is embedded across the end‑to‑end cash lifecycle, adhering to all regulatory requirements and internal policies, enhancing the safety and soundness of intraday liquidity management processes.
  • Serve as the senior point of escalation for all risk matters within the function and act as the primary interface for Internal Audit and external regulators.
  • Provide strategic oversight of Bank Network Management, optimizing Citi's global network of correspondent banks to enhance service quality, manage risk, and reduce cost.
• Stakeholder Management and Governance:
  • Build and maintain strong, collaborative relationships with senior stakeholders across Treasury/Finance, Services, Markets, Technology and other key business partners to ensure alignment and seamless delivery of services.
  • Represent Citi’s Treasury & Liquidity Operations in industry forums and act as a key thought leader in the market.
  • Represent Treasury & Liquidity Operations in senior governance forums, providing clear updates on performance, transformation initiatives, and the overall control environment.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets.

• 15+ years of extensive, senior‑level experience in Transaction Banking, Cash Management, or large‑scale Financial Services Operations.
• Proven track record of leading and transforming large, global, and complex operational teams within a matrixed organization.
• Demonstrated, hands‑on experience in designing and successfully implementing enterprise‑level TOMs.
• Strong knowledge of and practical experience in applying AI, machine…