Regional Retail Manager

Overview

The Regional Retail Manager position in Wembley is a permanent, full-time role. The salary is between £65,000 and £75,000, with a 20% bonus, a £5,000 car allowance, mileage, and expenses. You will lead a multi-site portfolio across North West London, reporting to the General Manager of Operations. You are fully accountable for regional performance, including P&L management, sales growth, compliance, and operational excellence.

This role suits a proven Senior Area or Multi-Site Manager who can drive performance across six stores.

• Manage budgets, analyse sales figures, and ensure each location meets company standards.
• Own and monitor regional P&L (up to £16m), including budgeting, forecasting, and monthly reporting to senior leadership.
• Drive sales, revenue growth, and profitability across six locations in North West London.
• Lead, coach, and develop Store Managers and their teams to maximise performance and engagement.
• Create and deliver strategic and operational plans to grow the region and individual stores.
• Conduct regular store visits, audits, and compliance checks to ensure standards, procedures, and customer service are consistently high.
• Monitor and analyse KPIs and performance metrics to identify trends, risks, and opportunities.
• Implement action plans to improve underperforming sites and optimise high-performing ones.
• Work closely with HR on recruitment, performance management, and people development.
• Ensure all stores meet health and safety, legal, and company policy requirements.
• Prepare performance reports for the General Manager of Operations and Ownership.

• Proven track record as a Regional Manager / Regional Retail Manager / Senior Area Manager in a multi-site retail or similar operational environment.
• Experience managing a region (not just an area), overseeing 6 sites.
• Strong commercial acumen with hands-on experience managing P&L up to £16m.
• Evidence of delivering sales growth, profit improvement, and KPI achievement across multiple locations.
• A proactive, visible leader with a coaching and performance-focused management style.
• Confident with store visits, compliance, standards, and operational best practice.
• Full UK driving licence; comfortable travelling across North West London.
• Core hours Monday–Friday, with flexibility to be on-call 7 days as required.

• Base salary £65,000–£70,000 (depending on experience).
• Bonus up to 20% of salary based on regional performance.
• £5,000 car allowance plus mileage.
• Expense account, laptop, and mobile phone.
• High-impact role with significant autonomy and visibility across the business.