Delegated Authority Manager

Location: Greater London

## Delegated Authority Manager Apply locations:
London, UKtime type:
Full time posted on:
Posted Todayjob requisition :
R2625927

INTL Product Manager, UW - UW08YZ
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
** This role will be based in London, UK and you are required to have the necessary right to work details prior to application.
**** Purpose of Job
** Oversee and manage the operation of the Delegated Authority Framework for The Hartford International (HIG), working with key stakeholders to ensure the process remains up to date and effective
** Reporting Relationships
*** Reports directly to the Underwriting Performance Manager
* Supervisory responsibility for the Delegated Authority Analysts
* Works closely with the GS Underwriting Team
* Member of Delegated Underwriting and Claims Committee and Underwriting and Claims Committee
** Job Responsibilities & Competence
*** Work with the International Product & Underwriting Quality Lead to ensure Delegated Authority procedures remain current, effective, and aligned to Lloyd’s requirements, regulatory expectations, and internal underwriting governance and risk appetite
* Own and oversee the end-to-end approval and onboarding process for Delegated Authority arrangements, ensuring compliance with defined standards, with clear tracking, escalation, and resolution of outstanding actions
* Develop, maintain, and execute a risk-based Cover holder audit plan, ensuring audit findings are reviewed, challenged where appropriate, and remediation actions are tracked to completion with clear accountability
* Ensure timely receipt, completeness, and accuracy of delegated data (e.g. bordereaux and exposure data) in collaboration with Operations, including enforcement of escalation protocols for late, incomplete, or poor-quality submissions
* Oversee the effective use and governance of Lloyd’s systems (e.g. Atlas, DAM, DCOM), ensuring required tasks, approvals, and compliance activities are completed accurately and within required time frames
* Produce and continuously enhance management information and exception reporting for DUCC, including clear articulation of data gaps, control breaches, performance issues, and emerging reputational or regulatory risks
* Lead ongoing monitoring of Delegated Authority arrangements, including:  + Performance against business plans and risk appetite  + Resolution of subjectivities and post-inception changes  + Identification and management of underperforming or high-risk Coverholders
* Support for renewal, remediation, suspension, or termination decisions
* Strengthen and maintain a robust control and monitoring framework, moving from tactical/manual processes to more structured, repeatable, and auditable controls
* Collaborate with Operations, Finance, and Actuarial to ensure effective EPI monitoring, credit control, and financial oversight, supporting portfolio performance management
* Manage, coach, and develop Delegated Authority Analysts, acting as a technical escalation and referral point, and ensuring consistent execution of DA processes and controls
* Provide subject matter expertise and advisory support to Underwriting teams on Delegated Authority business, including structure, risk assessment, governance requirements, and regulatory expectations
* Support and contribute to strategic and transformation initiatives relating to Delegated Authority, including process improvement, audit remediation, system enhancements, and reporting development
* Build and maintain effective relationships with key stakeholders, including Underwriting, Operations, Risk, Compliance, Lloyd’s, regulators, brokers, Coverholders, and auditors, ensuring transparent communication and issue resolution
* Represent the business at relevant market forums, committees, and industry events, maintaining awareness of market developments, regulatory changes, and best practices in Delegated Authority oversight
** Qualifications and Capabilities
***…