Head of Homeownership Hub — Build & Elevate Service
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-12
Listing for:
Peabody
Full Time
position Listed on 2026-07-12
Job specializations:
-
Management
Job Description & How to Apply Below
Location: Greater London
Peabody seeks a Head of Home ownership Support Hub to lead a brand-new team in London, establishing vision, culture and standards to support over 25,000 Freeholders, Leaseholders and Shared Owners. The role oversees a hybrid team delivering frontline advice across phone, email and webforms.
This senior leader will design training, drive service improvements, and partner with resident groups to maximise first-contact resolution and satisfaction while aligning with regulatory requirements.
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