Change Manager, Management

Purpose

Drive strategic change across the firm using highly effective relationships and influence, alongside comprehensive change management strategies and plans; a key enabler to realising beneficial outcomes for our clients, our people, our culture, our technology and our ways of working.

• Develop and execute robust change strategies and plans for strategic programmes and projects to maximise adoption and beneficial outcomes.
• Build highly effective relationships and conduct stakeholder management; identify key stakeholder groups, define personas, and address their needs, concerns and influence.
• Use structured techniques and leverage subject‑matter experts to undertake change impact analysis, ensuring a holistic view across people, processes, systems and data.
• Define and implement structured plans and suitable change activities aligned with stakeholders, personas and change impacts, ensuring alignment with overall programme and project plans and key milestones.
• Create or leverage existing change networks to ensure highly engaged and informed change leadership globally, recognising and responding to cultural differences.
• Work closely with internal and external communications teams to develop and execute effective communications plans and to ensure alignment with broader narratives across the firm.
• Define and track key performance indicators (KPIs) and use relevant data to assess the impact of change interventions, modifying plans accordingly to maximise adoption and return on investment.
• Contribute to the ongoing development of the Change Management Centre of Excellence and foster a positive change culture across the firm.

• Minimum of five years’ change management experience, with direct experience owning and defining change management strategies and plans.
• Experience delivering change in complex, global organisations, including the ability to understand cultural and local issues while maintaining a focus on global solutions.
• Experience in legal services or a professional services partnership environment is preferred.
• Familiarity with project management approaches, tools, and phases of the project or programme lifecycle.
• Proactive and action‑orientated mindset, able to think strategically and use a data‑led approach to inform planning and execution.
• Excellent interpersonal and stakeholder management skills, with a proven ability to communicate, influence and foster a positive change culture across the firm.

A recognised change management certification (e.g. APMG, Prosci or similar) with evidence of continued professional development.

The Business Change Delivery team partners with Partners and Business Team leaders across the firm to identify, deliver and drive transformational change initiatives.

We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the jurisdictions where we operate.