Business Unit Head

Business Unit Head - Hard FM Service Provider – Central London/Kent - up to 110K

Are you an experienced senior manager looking for a new challenge?

Or are you an Account Director or Operations Manager looking for the next step in your career?

Do you have experience managing large maintenance contracts?

One of the established names in the commercial building maintenance industry is looking to recruit a Business Unit Head to look after a collection of commercial properties in and around Central London.

They are looking for an individual who will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance teams.

The role will also be reporting directly to the Operations Director and will be responsible for managing a number of commercial contracts in London. There is an excellent mix of contracts including commercial and public sector properties and all have permanent maintenance teams on site which are headed up by Account Managers.

The value of the contracts total at around the £12 million mark with lots of potential to grow the business unit. Time will be spent based on each of the locations with the option to work from their Kent based head office when needed.

The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:

• Excellent influencing and negotiation skills.
• Strong financial skills.
• Ability to manage conflict and crisis situations effectively.
• Provide leadership, and ensure the planned development of a portfolio of contracts to ensure that contractual commitments are met and exceeded.
• Ensure that opportunities for the strategic development of contracts are explored to deliver increased turnover and profitability.
• Ensuring business policies and processes are effectively communicated, and implemented within contracts.
• Ensure additional services and projects are added, and contracts are re-won on re-tender.
• Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth.
• Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met.
• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
• Accountable day‑to‑day to the relevant client contacts.
• Line management responsibility for a small team of Account Managers.
• Financial responsibility for the delivery of plan commitments for the contract portfolio.
• The development and review of teams, appraisal, and the application of effective people management practice.

• Up to £105000
• £5000 car allowance
• Bonus
• Pension
• Healthcare

• Hard services background, ideally with recognised electrical or mechanical qualifications.
• Managerial experience at Account Director or above within a hard services environment is essential.
• Proven experience within the commercial maintenance industry.
• Excellent motivational and influencing skills, with high levels of personal integrity.
• A proven track record in commercial portfolio management.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Strong financial understanding.