Commercial Media Manager; Film Office

Key Information

Company:
TfL, GLA or OPDC

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Job title:

Commercial Media Manager (Film Office)

Salary: £55,000 (Depending on experience)

Grade:
Band 3

Contract type:
Permanent | Reference: 4745

Team:
Commercial Media | Directorate:
Customer & Strategy

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At present TfL is unable to offer visa sponsorship for this role.

Hybrid working enables 50% time split between office and home over a 4‑week period. Hybrid working arrangements can evolve subject to business requirements.

Transport for London (TfL) is looking for a commercially driven and strategic leader to join the team as a Commercial Media Manager, responsible for managing and developing the Film Office while maximising revenue from commercial filming across one of the world's most iconic transport networks.

As a Commercial Media Manager, you will lead the delivery and continuous improvement of TfL’s commercial filming strategy, identifying opportunities to grow revenue, enhance services and develop new products that meet the needs of the film and television industry. You will manage a small team, including two direct reports and other resources as required, fostering a high-performing and customer‑focused culture.

Overseeing all commercial filming activity, you will ensure projects are delivered safely, efficiently and in line with TfL policies and operational requirements. Working with a wide range of internal and external stakeholders, including operational teams, commercial colleagues, industry bodies and production representatives, you will build strong partnerships that support business growth while protecting and enhancing the TfL brand.

You will also be accountable for delivering and growing a revenue forecast of approximately £1 million per year, identifying new opportunities to increase income through commercial filming and related services. The revenue generated through this role directly supports TfL and is reinvested into London’s transport network.

This is a unique opportunity to combine commercial leadership, people management, stakeholder engagement and operational delivery in a role that plays a significant part in generating value for TfL.

The role is hybrid, with occasional evening, weekend and field‑based working required to support filming activities and ensure the successful delivery of commercial media projects.

• Responsible for the delivery and ongoing development of the Film Office Strategy, maximising revenue through initiatives such as unlocking new exclusive filming locations while implementing continuous improvement in day‑to‑day operations.
• Manage the Film Office web content, imagery of TfL’s exclusive filming locations, terms and conditions, guidance documents, risk assessments and budget.
• Project manage commercial filming and photography activities on TfL’s rail estates, including script and storyboard approval, IP/copyright licensing agreements, health and safety reviews, availability of subject matter experts, and resource planning for the Film Office team.
• Develop and deliver the business‑to‑business communications plan with TfL’s B2B Marketing & Communication Manager and Social Media Team.
• Shape the Film Office team with industry insight, relationships, benchmarking, sector analysis and maintain a competitive rate‑card.
• Work closely with internal colleagues, including the Commercial Partnerships team, TfL’s Brand Licensing Manager and Legal team, to protect TfL’s brand by addressing unauthorised filming/photography and subsequent unauthorised use online.
• Build and maintain strong relationships with key stakeholders in the filming industry to represent TfL and drive awareness and usage of TfL’s estates and assets in commercial filming/photography; e.g., Film London, British Film Institute (BFI), Location Managers.

• Strong people manager who can line‑manage and lead a team of circa 3 people (Desirable).
• Effective communicator comfortable negotiating terms and…