ESN Service Transition Project Manager

Job in London, Greater London, W1B, England, UK

Listing for: Energy Jobline ZR

Full Time position
Listed on 2026-07-15

Job specializations:

Management
Operations Management, Program / Project Manager, Change Management

Salary/Wage Range or Industry Benchmark: 90000 - 120000 GBP Yearly GBP 90000.00 120000.00 YEAR

Job Title

Contract Service Transition Project Manager - ESN

Location

London, Birmingham, Manchester, Sheffield

Duration

6 Months (Immediate Start)

The Role

We are seeking an experienced Service Transition Project Manager for a critical 6‑month contract focused on the Emergency Services Network (ESN).

This is a high‑stakes role acting as the bridge between project delivery and live operations. You will ensure all new and changed critical infrastructure services are resilient, supportable, and meet strict operational readiness and service acceptance standards before going live.

Key Responsibilities

Own the Transition Lifecycle: Lead the managed service introduction end‑to‑end across internal teams, customers, and third‑party suppliers.
Establish Operational Models: Define support arrangements, SLAs, OLAs, monitoring, and operational runbooks.
Drive Governance: Enforce service acceptance criteria and manage transition plans, milestones, risks, and formal handover approvals.

What We Are Looking For

Service Transition Expertise: Proven experience transitioning large‑scale IT, telecom, or infrastructure services into live environments (ITIL framework).
Critical Infrastructure Background: Experience in telecoms, networks, data centers, or facilities/estates management.
Stakeholder Management: Strong governance skills with the ability to manage third‑party suppliers and hold the line on quality.
Immediate Availability: Ready to hit the ground running for a fast‑paced, 6‑month execution phase.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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