Planned Programme Manager

The Planned Programme Manager will oversee and deliver a range of projects within the property sector, focusing on planned maintenance and improvement programmes. This role is based in London and requires a strong understanding of property management and project delivery.

Client Details

Our client is a well-established social housing provider responsible for maintaining and improving a diverse residential property portfolio.

As part of its ongoing investment strategy, the organisation is seeking a Planned Programme Manager to lead the delivery of capital investment and planned maintenance programmes across its housing stock. This is an excellent opportunity for an experienced property professional to oversee a varied programme of works while supporting wider asset management, sustainability, and stock investment objectives.

The successful candidate will play a key role in ensuring residents benefit from safe, well-maintained homes while delivering value for money and driving long-term asset performance.

Description

Lead the delivery of planned maintenance and capital investment programmes across a residential property portfolio.
Manage projects including:
External refurbishment works
Roofing programmes
Window and door replacement schemes
Kitchen and bathroom renewals
Mechanical and electrical upgrades
Energy efficiency improvements
Sustainability and decarbonisation projects
Ensure programmes are appropriately scoped, procured, mobilised, delivered, and closed out.
Monitor contractor performance, quality standards, programme milestones, budgets, and resident satisfaction.
Ensure projects are delivered safely, on time, within budget, and to agreed specifications.
Support the development of annual investment plans and long-term asset strategies.
Oversee stock condition surveys and assist with maintaining accurate asset data and investment records.
Use stock condition intelligence to inform future investment and lifecycle planning.
Support the delivery of EPC improvement initiatives and wider sustainability objectives.
Contribute to decarbonisation and Net Carbon Zero programmes through effective investment planning.
Collaborate with stakeholders on asset performance, energy efficiency, and future investment requirements.
Manage contractors and consultants involved in planned works programmes, ensuring high standards of delivery and compliance.
Support procurement exercises, tender evaluations, contract mobilisation, and ongoing contract management.
Lead resident consultation activities relating to planned programmes, ensuring communication is clear, timely, and customer focused.
Manage complaints, escalations, and resident concerns associated with investment works.
Prepare programme reports, dashboards, budget updates, and performance information for senior stakeholders.
Monitor programme risks and implement mitigation measures where required.
Ensure all programme activity is fully evidenced, documented, and auditable.

Profile

Experience delivering planned maintenance, refurbishment, or capital investment programmes.
Strong contractor and consultant management experience.
Experience managing project budgets, programme performance, and operational delivery.
Knowledge of stock condition data and asset management principles.
Experience supporting sustainability initiatives, energy efficiency projects, or decarbonisation programmes.
Strong resident engagement and stakeholder management skills.
Experience preparing programme reports, performance dashboards, and investment updates.
Strong financial awareness and an understanding of value-for-money principles.
Excellent organisational, communication, and problem-solving skills.
The ability to manage multiple programmes and competing priorities simultaneously.

Job Offer

Salary of £50,175 - £55,353
Permanent position within a growing Asset Management team
Opportunity to manage significant planned investment programmes
Exposure to sustainability, decarbonisation, and EPC improvement initiatives
Responsibility for contractor management, programme delivery, and stakeholder engagement
Varied and rewarding role with strong resident impact
Ongoing professional development and career progression opportunities
Collaborative and supportive working environment
Opportunity to influence long-term investment and asset management strategies