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Visitor Services Lead & Duty Manager; Guest Experience

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: ArtsHub (UK) Ltd.
Full Time position
Listed on 2026-07-16
Job specializations:
  • Management
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Visitor Services Lead & Duty Manager (Guest Experience)
Location: Greater London

The Royal Albert Hall is seeking an inspirational, organised Visitor Services Manager to lead a large and diverse team of customer facing staff within the fast-paced events environment. You will be one of three Visitor Services Managers focusing on the day-to-day management of the team, motivating performance and delivering engaging training to bring out the best in people.

A key part of this position will be undertaking the role of Duty Manager for a range of events, with the gravitas to

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