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Assistant Manager
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-17
Listing for:
Ole & Steen
Full Time
position Listed on 2026-07-17
Job specializations:
-
Management
Retail & Store Manager, Operations Management
Job Description & How to Apply Below
About the Company
Ole & Steen has 30 years of Danish heritage, opening in 2016 in London Piccadilly, bringing artisanal baking to London.
Package- Up to £36,000 depending on experience.
- Flexibility of shifts.
- Free food whilst on shift.
- 50% discount at any Ole and Steen location.
- Referral program scheme – up to £1000.
- Uniform provided.
- Pension scheme.
- GP Helpline.
- You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similar high level of experience.
- You are already an Assistant Manager looking for a new challenge in a great company or maybe you are a Team Leader or Supervisor and are looking for the next step in your management/leadership career path.
- Experience in hospitality with a drive to perform, positive behaviours and the resilience to cope with a fast‑paced environment.
- Someone with great communication skills who can have real conversations with teams and guests.
- Someone who can inspire and engage their team to perform brilliantly.
- Running the shift and being responsible for the store in the General Manager’s absence.
- Providing exceptional customer service for our guests and ensuring the team are deployed in the most effective way to achieve this.
- Act as a role model for your team and be an ambassador for Ole and Steen, always reflecting our brand personality with a positive attitude and excellent standards.
- Driving the achievement of sales and other KPIs as set by your General Manager and inline with any marketing campaigns or promotional offers.
- To provide a clear handover during shift changes and ensure each shift is reviewed, handovers and briefings are carried out and action plans are recorded and achieved.
- Demonstrate a high standard of bakery and personal presentation, ensuring good personal hygiene and uniform standards of self and team.
- Assist in the training and support of (new) team members including ongoing coaching and feedback.
- Open / close the store in line with company standards, including cleaning and maintaining brand standards.
- Learn new skills and grow with us.
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