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Chief Customer Experience & Retention Lead
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-19
Listing for:
Galeta
Full Time
position Listed on 2026-07-19
Job specializations:
-
Management
Operations Management, General Management
Job Description & How to Apply Below
Galeta, a leading artisan wholesale bakery in London, seeks a Head of Customer Experience to own the function end to end from our Farringdon office. You will lead a four-person team, manage seven days a week operations, and ensure exceptional service across over a thousand wholesale accounts.
You will set standards, drive retention, and partner with production, dispatch and logistics to prevent issues at source.
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