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Senior Enterprise CS Manager — Scale & Growth

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Synthesia
Part Time position
Listed on 2026-07-19
Job specializations:
  • Management
    Account Manager
Salary/Wage Range or Industry Benchmark: 70000 - 100000 GBP Yearly GBP 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Enterprise CS Manager — Scale Renewals & Growth
Location: Greater London

Synthesia, the world’s leading AI video platform, is seeking a Customer Success/Account Manager to own a large portfolio (>100 accounts) and partner with the commercial team to drive cohesive renewals.

You will maintain a rolling 90‑day renewal forecast, negotiate terms, and unlock expansion opportunities through 1:1 and 1:many initiatives across Enterprise SaaS customers in London. This hybrid role requires in-office presence 3 days/week.

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Position Requirements
10+ Years work experience
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