ETF as a Service Business Development – VP – Investment Management

ETF as a Service – VP – State Street Investment Management

Location:

London, United Kingdom

Business Unit:
State Street Investment Management

Reporting Line:
Reports to Global Head of ETF as a Service

ETF as a Service has moved beyond a high growth phase to become a core, institutional, global platform within State Street Investment Management. As the business scales its third-party ETF manufacturing capabilities across jurisdictions, we are hiring a Vice President to play a critical leadership role in industrializing onboarding, managing client relationships, enforcing pricing and margin discipline, and driving consistent, high-quality launch execution globally.

This is a senior execution and platform-building role, with accountability for outcomes rather than tasks. The VP will operate at the intersection of product structuring, commercial discipline, operating model design, client service, and cross-functional orchestration, acting as a senior owner across complex launches and platform initiatives.

• Own and evolve global launch and onboarding frameworks, including the design and continuous improvement of structured, scalable onboarding playbooks
• Lead complex ETF launches across US and international markets, acting as a senior execution owner and escalation point
• Drive cross-functional orchestration across funds management, legal, compliance, capital markets, operations, and technology, ensuring clarity of ownership and delivery discipline
• Lead business development for ETF as a Service mandates, with accountability for structuring, and converting opportunities in partnership with distribution and senior leadership, bringing platform, pricing, and execution leadership throughout the sales and onboarding lifecycle
• Develop and manage senior client relationships post mandate win, acting as a trusted partner across launch, scale, and evolution phases, and ensuring a consistent, high quality client experience across regions and functions
• Set and enforce execution standards, improving launch consistency, timeline discipline, and predictability at scale
• Monitor cost of manufacturing and operational efficiency, identifying improvement levers and supporting informed commercial decisions
• Lead the development and adoption of standardized pricing frameworks across regions and client segments
• Drive the industrialization of platform infrastructure, processes, and controls to support global scale
• Own contributions to standardized documentation, governance frameworks, and decision templates
• Identify structural bottlenecks and execution risk, proposing and driving scalable, sustainable improvements
• Act as a trusted partner to senior stakeholders, influencing outcomes and balancing commercial, operational, and risk considerations

• Typically 7+ years of relevant experience in ETF product, investment management, capital markets, platform operations, digital wealth, or top tier consulting
• Experience operating across multiple regulatory frameworks, including UCITS and 40 Act ETF structures, is strongly preferred
• Demonstrated experience owning complex cross-functional initiatives within a global or multi-jurisdictional environment
• Deep exposure to ETF structures, fund launches, pricing models, or platform economics
• Strong commercial judgment with advanced analytical and financial modelling capability
• Proven track record in delivering client solutions and managing strategic client engagements
• Highly structured thinker with the ability to operate effectively in fast moving environments
• Proven capability to lead senior stakeholders, influence decisions, and drive alignment without formal authority

• Senior ownership of real ETF launches in multiple jurisdictions, strategic client relationships and complex structuring decisions at global scale
• Direct involvement in shaping pricing, margin, governance, and operating model frameworks
• Opportunity to help define how a major asset manager industrializes ETF manufacturing for third-party clients
• High visibility role with meaningful impact on platform strategy, scale, and commercial…