Director - Commercial Valuation

Job Purpose

Your purpose is to set the highest possible professional standards and help deliver growth for the London Commercial Team, the Valuation Service Line and Lambert Smith Hampton as a whole. As a director you will be responsible for range of designated activities that will ensure a top quality service to our clients whilst simultaneously driving high level team contribution and engagement in everything we do.

Your purpose is to set the highest possible professional standards and help deliver growth for the London Commercial Team, the Valuation Service Line and Lambert Smith Hampton as a whole. As a director you will be responsible for range of designated activities that will ensure a top quality service to our clients whilst simultaneously driving high level team contribution and engagement in everything we do.

The role involves deputising for the team leader, line management and quality control within the team of seven fee earners and playing a lead role key client management nationally. The team provides single and portfolio valuations, market appraisals and consultancy services across the full spectrum of commercial real estate across London and the Home Counties.

In conjunction with the team and service line leaders, you will play a leading role in executing the business plan that sets out defined KPIs and your teams P&L. You should seek to identify opportunities for growth within your local market and nationally and strive to establish yourself as an authority in real estate valuations in your local market, encourage innovation and compliance internally and elevate LSH’s proposition through business development, marketing and client care initiatives.

• Set the Example. Be relentlessly positive, motivate team members, adhere to the highest standards of quality and compliance, and inspire an entrepreneurial mindset.
• Management. Regularly manage junior resource within the team and support the team leader to ensure optimal profitability and good/poor performance is addressed early. Understand the current workload, bottlenecks, under/over utilised resources and reallocate accordingly. Be answerable to performance against defined KPIs.
• Improve the Team. Take responsibility for how we work. Suggest improvements, respond to problems quickly and celebrate successes. Drive and supports business change. Identify and drive local change opportunities to improve service offering. Set the example and enforce best practice relating to audit and compliance responsibilities.
• Grow the Business. Actively pursue new business leads. Exploit cross-sell opportunities within the service line and beyond and empower everyone in your team to do the same. Participate fully in the company’s client development activity. Consistently achieve fee income of 3x cost from existing instructions. Target additional income from new business instructions.
• Communicate Effectively. Be approachable and transparent, concise and timely you’re your communication to team members, divisional leadership and your peers.

• Personify our values: be commercial, collaborate widely, communicate effectively, and foster an inclusive, supportive culture within your team.
• Be results driven and generate profit.
• Be grounded & approachable.
• Think laterally, think bigger picture, be imaginative and explore beyond the obvious.
• Use your initiative, be enterprising and resourceful.

Your performance will largely be measured against the KPI’s agreed with team heads at the start of the year. At the very least you are required to:

• Achieve year on year growth in turnover and contribution in line with the teams plan.
• Assist managing a cost efficient and profitable team with stabilised contribution levels of 45% (minimum) and minimal aged debts (75% of audited files are compliant within the internal audit process.
• Contribute to team culture, structure and strategy through mentoring and retaining junior talent.
• Provide accurate information in a timely manner to support business plans, budgets and forecasts.
• Actively promote the highest professional standards and rigorous use of systems, policies and…