EMEA Resilience Risk Manager

About Neuberger Berman

Neuberger was founded in 1939 to deliver compelling investment results for our clients over the long term. This remains our singular purpose today, driven by a culture rooted in deep fundamental research, the pursuit of investment insight and continuous innovation on behalf of clients, and facilitated by the free exchange of ideas across the organization.

As a private, independent, employee‑owned investment manager, Neuberger is structurally aligned with the long‑term interests of our clients. We have no external parent or public shareholders to serve, nor other lines of business to distract us from our core mission, and with our employees and their families invested alongside our clients – plus 100% of employee deferred cash compensation directly linked to team and firm strategies – we are truly in this together.

Operational resilience is a mandatory requirement across EMEA. Regulators across EMEA have now set enforceable standards, with the focus shifting from framework‑building to evidence of compliance, testing, and third‑party oversight. In order to support this evolution, the Operational Risk and Resilience team are hiring a dedicated Resilience Manager who will be based in the London office.

You will serve two key purposes: firstly as a key liaison across local and global business functions on risk and resilience matters and secondly provide core support for the execution of the operational risk and resilience frameworks in accordance with best practice guidance and regulatory requirements.

The role will also include the identification and management of operational and resilience risks and issues, as well as the development of solutions and re‑engineering of processes to avoid future control and process weaknesses.

You will be required to challenge and coordinate front‑to‑back business management, as well as collaboration with risk and support and control colleagues across the global firm. The role will require regular board and senior management engagement.

• Managing and maintaining the resilience policies and procedures, such as:
  • Operational Resilience policy
  • Operational Resilience self‑assessment document
  • Digital Resilience strategy
  • ICT Risk Management Framework
• Enhancing the operational resilience programme in line with global regulations, which includes the collection of key risk indicators and reporting to the Board.
• Undertake the annual refresh of the important business services, resource mapping, and the impact tolerance statements.
• Conduct scenario testing for the operational resilience important business services.
• Investigate BCP and Technology related operational risk events, ensuring root cause analysis and control assessments, including ‘deep dive’ reviews on significant and complex events.
• Identify vulnerabilities from the important business services mapping and scenario testing, raise issues and associated actions, where required. This will involve notifying responsible owners and providing sufficient oversight to ensure the issue is managed to completion.
• Maintain and develop the BCP and Resilience system, Fusion.
• Act as subject matter expert for all resilience matters, including upcoming regulatory changes.
• Review FCA resilience regulatory changes.
• Run global Resilience projects across all Neuberger entities.
• Provide resilience reporting to the EMEA Risk and Compliance Committee, and relevant Boards.

• Managing and maintaining the business continuity policy and procedures (including the Business Continuity plans), such as:
  • Business Continuity policy
  • Business Continuity Executive Group Response Plan
• Implement a Business Impact Analysis (BIA) programme that meets all necessary regulatory requirements.
• Create and maintain Business Continuity plans across locations and functions.
• Undertake and develop the Business Continuity testing programme and, where appropriate, the Neuberger Group.
• Coordinate and run the global and regional Business Continuity tabletop exercises, in conjunction with Technology teams.
• Manage Business Continuity incidents, ensuring the appropriate response and communications…