Global Technical Services Lead

Global Technical Services Lead

As a CBRE Global Technical Lead you will manage the team responsible for all M&E operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Manage operations and maintenance for assigned facilities. Develop operating and capital budgets.
• Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals.
• Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians.
• Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with latest technology trends.
• Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors.
• Drive the acquisition of new management contracts. Facilitate the development of as-built drawings.
• Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within job discipline.

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.